Episodes
How do you start a new pattern of behavior? Sarah Watters wants you to build a snowball. Sarah is a Senior Consultant and Behavioral Scientist at Wellth, a health tech company focused on driving healthy behaviors among complex, chronically ill, individuals. Since joining Wellth in 2021, Sarah has designed foundational behavioral science strategies and frameworks that have resulted in significant reductions in avoidable inpatient care and high cost utilization among Wellth members. She...
Published 09/05/23
Published 09/05/23
In this episode, Erik interviews top researchers on the topic of social trust and coordination live from the 2022 Norms and Behavioral Change Conference (NoBeC) at the University of Pennsylvania.  Erik interviews two speakers from the conference about their research on social trust and coordination:  Salma Mousa - Assistant Professor of Political Science at Yale University studying migration, conflict, and social cohesion. Interview begins at the 1:30 mark of the episode. Rachel Kranton -...
Published 02/22/23
In this episode, Erik and Zarak discuss how to hire a behavioral scientist with a panel of BeSci practitioners and experts.   Zarak facilitates the discussion with the panel members:  Kathryn Ambroze - Manager of Behavioral and Marketing Sciences at HCD Research. Alli Wishner -  Behavioral Analytics Consultant at Deloitte.  Shoshana Davidson - Principal Advisor of Equality, Diversity and Inclusion at the Behavioral Insights Team, with expertise on the BeApplied platform and BIT's research...
Published 10/20/22
Shanta Ricks takes over the podcast as a special guest host for this episode to share her research on the psychology of Black hair. While receiving her masters in psychology from North Carolina Central University, Shanta focused her thesis on researching the role of hair on Black American self-esteem and how factors such as racial identity and racial socialization impacts this relationship. Shanta is a behavioral scientist at Duke University’s Center for Advanced Hindsight, where her...
Published 09/20/22
We’re back! In our first episode after a summer break, Erik is joined by previous guest Laurel Newman to flip the tables and interview Zarak on how he applies behavioral science to the field of organizational innovation. Aside from being co-host of this podcast, Zarak is a Senior Manager in Edward Jones' Firm Strategy Enablement Office, as well as a Senior Behavioral Researcher at Dan Ariely's Center for Advanced Hindsight. He also teach an applied behavioral science consulting course to...
Published 08/09/22
Zarak and Erik chat with Allison White, a senior behavioral researcher at Duke University’s Center for Advanced Hindsight. Allison primarily advises FinTech companies on how to improve the design of their products to improve financial wellbeing for their users. Previously she was a senior UX design strategist at Deloitte’s InsightStudio, and is also a regular guest speaker at U Penn’s Master of Behavioral and Decision Sciences program. Allison recently published with Habit Weekly a case study...
Published 03/29/22
Episode Description: Today's guest is Kristen Berman, co-founder of Duke University's Common Cents Lab, as well as co-founder (with Dan Ariely) of Irrational Labs. Kristen was on the founding team for the behavioral economics group at Google and has spoken at Facebook, Fidelity, Equifax, Stanford, and many more. Erik and Zarak chat with Kristen about her philosophy of incorporating behavioral science into the Product Manager's domain, creating what she dubs the Behavioral Product Manager....
Published 02/24/22
Happy 2022, Action Designers! In our first episode of the year, Zarak and Erik are joined by Namika Sagara to discuss her journey from academia to behavioral science practitioner, and how she applies BeSci to the field of consumer and market research.   Namika has a Ph.D. in Consumer Behavior and Judgment and Decision Making, founded the Behavioral Science Center for Ipsos in North America, and is currently the Chief Behavioral Officer for Syntoniq Inc., a behavioral insights consultancy...
Published 01/13/22
It is our pleasure to welcome back Linnea Gandhi to the podcast! Linnea manages the boutique consulting firm BehavioralSight; develops and teaches applied behavioral science courses at the University of Chicago’s Booth School of Business; is pursuing her Ph.D. at the Wharton School of the University of Pennsylvania; and lately has been keeping busy with helping to edit and organize the newly published book, “Noise: A Flaw in Human Judgment,” written by renowned behavioral economists Daniel...
Published 06/17/21
Jon Levy is a behavioral scientist best known for his work in influence, human connection, and decision making. He specializes in applying the latest research to transform the way companies (from Fortune 500 brands to startups) approach marketing, sales, consumer engagement, and culture.   Jon joins Zarak and Erik to discuss his most recent book published just last week, “You’re Invited: The Art and Science of Cultivating Influence.” In their interview they cover the origins of The...
Published 05/19/21
As applied behavior science has become more widespread, a need has emerged for guidance on how to build and integrate behavioral science functions within an organization. To help fill this need, our very own Zarak Khan – along with psychology professor turned applied behavioral scientist Laurel Newman – edited a book that was published in March that draws on the collective wisdom of applied behavioral scientists with cross-industry experience. Download a free copy of “Building Behavioral...
Published 05/06/21
As applied behavioral science has become more widespread, a need has emerged for guidance on how to build and integrate behavioral science functions within an organization. To help fill this need, our very own Zarak Khan – along with psychology professor turned behavioral scientist Laurel Newman – edited a book that draws on the collective wisdom of applied behavioral scientists with cross-industry experience. Download a free copy of “Building Behavioral Science in an Organization” at...
Published 03/30/21
Description: Logan Ury is the Director of Relationship Science at Hinge, where she leads a research team dedicated to helping people find love and, ultimately, delete the Hinge app. Before joining Hinge, she partnered with Dan Ariely and Kristen Berman to run the behavioral economics unit at Google, advising on marketing and product design strategy across the company. Logan’s new book, “How to Not Die Alone,” will be released on February 2nd. Logan joins Erik and Zarak in this episode to...
Published 02/02/21
The Behavioral Insights Team (BIT) generates and applies behavioral insights to inform policy, improve public services, and deliver results for citizens and society. Over the last decade, BIT has grown from a seven-person unit in the U.K. government to a global social purpose company with offices around the world. Their work in areas like healthcare, humanitarian aid, and economic growth spanned 31 countries just last year.   Michael Hallsworth is the current Managing Director of BIT North...
Published 09/10/20
In today's episode we welcome back to the program Kelly Leonard, Executive Director of Insights and Applied Improvisation at Second City Works and host of the "Getting to Yes, And" podcast.   Zarak and Erik chat with Kelly about how they have pivoted their business, which is based on in-person experiences, to digital events. We cover how Second City has had to experiment to produce virtual classes and shows in the Year of COVID-19. Kelly says that improv comedy traits like resilience and...
Published 09/03/20
Don’t look now – it’s a crossover episode! No, not Alf meets Gilligan’s Island, or The Simpsons meets Family Guy. It’s Behavioral Grooves meets Action Design Radio!   Kurt Nelson is the founder of The Lantern Group, a behavioral design and communication agency, and Tim Houlihan is the founder of the BehaviorAlchemy consultancy. Together, they also team up to host the Behavioral Grooves podcast, where they interview top practitioners and researchers in the various fields of behavioral...
Published 07/30/20
Stephen Wendel is the Head of Behavioral Science at Morningstar, a leading provider of independent investment research. He and his team of behavioral scientists and practitioners specialize in savings and investing behavior, as well as digital products that help individuals manage their money more effectively. He founded the Action Design Network in 2012 and has authored several books, the most recent of which is titled “Designing for Behavior Change: Applying Psychology and Behavioral...
Published 06/15/20
Michelle Niedziela is the Scientific Director and VP of Innovation at HCD Research, a marketing and consumer sciences company that applies neuroscience tools along with traditional market research methods to help their clients create better products, packaging, and communications for consumers. She also worked as a senior scientist at Johnson & Johnson, and still regularly contributes as a columnist on consumer perspectives to various publications.   What are some things behavioral...
Published 05/28/20
Matthew Darling is a Vice President at ideas42, a nonprofit organization that uses behavioral science to improve lives, build better systems and policies, and drive social change. They have applied behavioral insights in more than 100 projects across 35 countries and 6 continents, helping people act on choices that affect their lives and communities. Matt also contributes as a columnist for The Behavioral Scientist.   He joins Erik and Zarak to discuss the economic and behavioral challenges...
Published 04/09/20
Dan Egan, Director of Behavioral Finance and Investing at Betterment, joins our hosts Erik and Zarak to discuss financial and investment behavior during times of crisis. What does today’s coronavirus pandemic have in common with previous crises that negatively impacted the economy and financial markets? What is unique to this particular situation? How have most investors responded so far? What roles do fear, control, and adaptability play? How can we better leverage basic behavioral science...
Published 03/27/20
Stephen Wendel is the Head of Behavioral Science at Morningstar, a leading provider of independent investment research. He and his team of behavioral scientists and practitioners specialize in savings and investing behavior, as well as digital products that help individuals manage their money more effectively. He founded the Action Design Network in 2012 and has authored three books, the most recent of which is titled “Spiritual Design: Enrich Your Spiritual Practice with Lessons from...
Published 03/18/20
Happy New Year! In the first installment of Action Design Radio in 2020, our hosts Zarak and Erik are joined by behavior designer David Ngo. After studying under B.J. Fogg at Stanford, David founded his own behavior design firm – Behavior Delta: www.behaviordelta.com.   In today’s episode, David and our hosts discuss the psychological power of expectation, the “Swarm of B's” technique, and how to apply the Fogg model of behavior to creating new habits and healthy, lasting behavior change....
Published 01/16/20
Rory Sutherland is the Vice Chairman of Ogilvy UK, an advertising and marketing agency where he co-founded the behavioral science practice. His latest book, "Alchemy: The Surprising Power of Ideas That Don't Make Sense," was published earlier this year. Rory joins our hosts Erik and Zarak for a special two-part episode to share his unique perspective and expertise in identifying unseen opportunities in consumer behavior.
Published 12/19/19
Ho-Ho-Ho! It's a surprise holiday-themed mini episode of Action Design Radio! (Stocking stuffer sized, if you will -- we will.) Erik and Zarak are joined by Jacob Mohrmann for some timely advice this holiday season on how to shop for gifts that are sure to go over well with your loved ones. Jacob is the Research and Insights Manager on the behavioral science team at Maritz, a company that specializes in employee experience solutions, incentive travel, customer loyalty and reward programs....
Published 12/11/19