Episodes
Are you ready to give back to the travel industry and local communities?  Mark meets with Greg Takehara, CEO of Tourism Cares and founding member of The Future of Tourism Coalition, to discuss how you can participate in good work. They also cover sustainability, the Meaningful Travel Map, and tackling tourism's most pressing issues.
Published 04/16/24
Published 04/16/24
From our friends at Skift, host Miguel Neves explores four diverse destinations, speaking with Tommy Woods, Travel Texas; Jim McMichael, Las Vegas Convention and Visitors Authority; Tara Miller, Destination DC; and Martha Sheridan, Meet Boston. Each destination provides insight into what attendees can expect when meeting with them at IMEX Frankfurt 2024.
Published 04/11/24
We’re excited to introduce you to Aimee Misako Gabel, U.S. Travel’s newly hired SVP, Events and Education. After a quick chat with Aimee, Mark grills Michael Martin about this year’s IPW activities, networking, and maximizing your time at the convention. IPW 2024 is May 3-7 in Los Angeles. Michael Martin is International Relations Manager at U.S. Travel.
Published 04/09/24
Get your first look at DI's annual convention, slated for July 16-18 in Tampa, Florida, including key sessions, new themes, and a glimpse into the CEO lounge. Mark and Don also discuss DI's recent study, "Destination Promotion: A Catalyst For Community Vitality," and social responsibility within travel and tourism. Don Welsh is CEO of Destinations International.
Published 04/02/24
For the final installment in our special series celebrating Women's History Month, Brand USA's CMO Staci Mellman meets with Claire Irvin, Head of Travel at The Times and The Sunday Times in the UK. They cover the role of AI in journalism, how to build diverse and high-performing teams as a leader, and how young women can set themselves up for professional success.
Published 03/28/24
For our fourth special episode celebrating Women's History Month, guest host Staci Mellman meets with Stephanie Young, President, Disney Vacation Club, Adventures & Expeditions, and Disney Institute for Disney Experiences. They discuss how Disney built a strong team culture emphasizing collaboration, the necessity of listening to one's instincts, and the single most important piece of career advice that Stephanie ever received. Staci Mellman is CMO at Brand USA.
Published 03/26/24
In our third episode celebrating International Women's History Month, guest host Staci Mellman meets with Sarah Lehman, CEO of Zartico, to discuss their mission of empowering destinations through informed, data-driven decisions. They also examine the tech world's bro culture, connecting the dots of one's career path, and how sharing vulnerability makes for powerful leadership. Staci Mellman is CMO at Brand USA.
Published 03/19/24
In our second special episode celebrating International Women’s History Month, guest host Staci Mellman and Ellen Davis from U.S. Travel delve into the fascinating intersection of retail and travel, discussing how these industries influence and complement each other. They also share insights on empowering women to advocate for themselves and support one another in the workplace, highlighting the importance of educating the next generation to become allies in fostering gender equality. ...
Published 03/12/24
Brand USA CMO Staci Mellman guest hosts four special March episodes in which we connect with leaders in the Travel Industry. In this series debut, Staci gets personal with Katie Briscoe, CEO of MMGY Global. Katie is the first woman to serve as CEO in an organization that is over 40 years old. Topics include keeping a marketing organization at the top of its game in a constantly evolving marketing environment, the importance of having a trustworthy mentor, and the standards and expectations...
Published 03/06/24
Patrick Higgins, SVP at Connect Meetings and BizBash Sports, converses with Mark about how the LinkedIn Group he manages benefits the travel industry, and how you can participate and even create your own discussion group. They also examine Patrick’s specialty work in international sports tourism and how MICE is moving forward in 2024.
Published 02/28/24
Mark covers a lot of ground with San Diego Tourism Authority’s CEO Julie Coker. They discuss how to leverage assets to increase international tourism, the importance of mentors, and how to become an active listener when one serves on many Boards.
Published 02/21/24
Mark chats with the four key players from the new GoUSA TV show, “American Beats.” Rupert Maconick, founder of Saville Productions, Director Tamara Rosenfeld and hosts Chunz & Makh talk about the joy associated with musical discovery and the elements that go into creating a great travel TV show. “American Beats,” is now live on GoUSA TV.
Published 02/14/24
Brand USA’s Travel Trade team has been busy planning out the year and our Vice President for Global Trade Development, Jackie Ennis is here with details. We also hear about recent missions to Mexico and India. Plus, catch the latest international travel trade trends.
Published 02/07/24
When it comes to predicting travel patterns, few are better equipped than Adam Sacks, Founder and President of Tourism Economics and a member of the U.S. Department of Travel and Tourism Advisory Board. We discuss Tourism Economics' latest research, including China recovery, trends in remote-work/bleisure travel, and why research insights are so important to success. Plus, did you know that Adam plays guitar and sings? Hear him for yourself on this episode!
Published 01/31/24
Allen Orr, Founder of Orr Immigration Law and Brand USA Board Member, suggests a positive path to dealing with the U.S. Visa backlog. We also discuss Allen’s advocacy work with underrepresented communities, how homelessness affects tourism, and the visas required for foreign nationals to work in the U.S. travel industry.
Published 01/24/24
The American Hotel and Lodging Association has a lot planned this year; you'll want to know about it so you can schedule your calendar. We also hear about the state of hotel labor, as well as new trends in this vertical that effect all of us who work in tourism. Chip Rogers is CEO of AHLA.
Published 01/17/24
Martinique expresses why creating authentic, diverse content is vital to all destinations. We also discuss allocating specific budget to DEI work, and her experience appearing in "Black Travel Across America" on Disney+. Martinique Lewis is President of the Black Travel Alliance, Creator of the ABC Travel Greenbook, and a Travel Consultant.
Published 01/10/24
Meet Jessica Wahl Turner, President of the Outdoor Recreation Roundtable. Learn about their mission, effect on legislation, and how they work with destinations.
Published 12/13/23
Nick Hall, Founder of the Digital Tourism Think Tank, works with hundreds of destinations globally. Mark meets with Nick at their offices in Canterbury, England to get his perspective on content creation, hear about the new State of Destination Marketing 2024 study, and upcoming DTTT events in Europe.
Published 12/06/23
How does the US rank when compared to other countries for accessibility? Mark discusses with Alvaro Silberstein, Co-Founder of Wheel The World. Alvaro shares how his visit to Yellowstone National Park began a chain of events that led him to become the founder of a travel accessibility company. We discuss common misconceptions about accessible travel, as well as opportunities for DMOs who are just getting started in welcoming travelers with disabilities.
Published 11/29/23
There are those harnessing artificial intelligence right now. These pioneers are not waiting for the future to arrive; they are embracing AI tools already. Marketing Disrupter Henry Cowling explains how to “talk to your data,” how to speed up the creation of assets, and how AI can be used for better media placement. Henry Cowling is Chief Innovation Officer at Media.Monks, which has recently been named Adweek's AI Agency of the Year.
Published 11/21/23
Mark dives deep into a terrific tourism relationship between Visit Greater Palm Springs and the Agua Caliente Band of Cahuilla Indians. You’ll hear about how to grow mutual respect, understanding, and tourism from Colleen Pace, Chief Sales & Marketing Officer at Visit Greater Palm Springs, and Kate Anderson, Director of P.R. for the Agua Caliente Band of Cahuilla Indians. Celebrate Native American Heritage Month by learning how you can take your destination to the next level.
Published 11/15/23
At SXSW in Australia, we were introduced to “Song Confessional,” a mobile recording studio team who welcome attendees to anonymously confess secrets - from the mundane to the shocking - and then turn the confessions into one-of-a-kind songs. Mark speaks with Creator/Producer Walker Lukens, an Austin-based musician who’s been described as “the best songwriter in Texas,” and Rylan Keturi, of 7S Management. Hear about how they work with Destinations, and listen to a song from the mobile studio.
Published 11/09/23
We meet with Hugh to discuss Brand USA’s recent participation with SXSW in Sydney, Australia, and hear other international possibilities for destinations. Few people are more tapped into event planning, developments in tech, music, and culture than Hugh Forrest, Co-President and Chief Programming Officer at SXSW. Anyone working in planning conferences and conventions in the Travel Industry can learn a lot from what Hugh says in this podcast. Plus, we discuss SXSW’s amazing historical...
Published 11/07/23