Episodes
In this episode of Customer Engagement Radio, we interview world class speaker and author, Scott McKain. Scott will teach us how to create distinction in the marketplace. We hope you enjoy this podcast and please leave a comment and share.
Published 06/28/17
Published 06/28/17
Perceived value is one aspect of marketing that won’t change—regardless of the year. Marketing before and after a digital makeover will always revolve around how your customers and prospects see your business. How do you plan to engage with your customers and prospects to grow your brand in 2017? In this video series, you will discover: * Why Facebook Advertising and Social Media Content Distribution should be on the top of your Marketing Plan for 2017. * How you can effectively target...
Published 02/14/17
In this podcast you will discover: - How to communicate with impact to your associates, customers and prospects. - 4 Trends you have to be aware of moving forward so that you can effectively communicate with your audience. - 2 Myths that most industry experts believe is responsible for a bad listener experience. - 5 Mistakes that if you do not solve will result in ongoing frustration and audience complaints. - 6 Best Practices professional speakers do today that you have to know to get...
Published 12/13/16
In this episode of Customer Engagement Radio, you will discover the 6 basic principles every business owner should know to negotiate appropriately with customers and/or other clients. Please let us know what you think and don't forget to share this podcast with people you know will benefit from it.
Published 12/09/16
In this episode of Customer Engagement Radio, Ray shares important strategies on how to create an effective membership site. You will also discover how membership sites are critical to improving the customer experience. Please don't for get to comment and share.
Published 11/19/16
In this episode of Customer Engagement Radio, we sit down and discuss how powerful podcasting can be for your business. Please don't forget to leave a comment and share.
Published 10/26/16
In this episode, join Ray Stendall as he gives effective strategies that will help you increase your sales.
Published 07/18/16
In this episode of Customer Engagement Radio, Ray Stendall shares five effective marketing strategies that will increase your number of marketing qualified leads today. Please don't forget to comment or like below the podcast. We look forward to your feedback.
Published 06/29/16
In this content packed episode, Ray and Jim share a Blueprint called the 5CR Model. This is a framework that we set up to help you understand the importance of being a truth seeker, trying to understand the world around us so you can make informed and smart decisions that move you forward and become a self-reliant individual. Please enjoy this episode of Customer Engagement Radio and we look forward to your feedback.
Published 06/01/16
In this episode, we deliver a very important interview with Annette Franz. She is the Director of Voice of the Customer for Confirmit and is also the author of a popular blog called CX Journey. Annette brings to the table over 20 years of experience in the Customer Experience field and has worked with different clients in different industries. In this episode, you will discover How to Deliver an Amazing Customer Experience.
Published 05/24/16
Welcome to Episode 9 of CE Radio. In this episode, Ray interviews Charlie Tombazian. He has assisted companies and non-profit organizations in creating differentiating strategies and extraordinary customer experiences. Charlie will share 5 crucial steps on how to go above and beyond your competition. I hope you enjoy this episode of CE Radio.
Published 05/10/16
In this episode, Courtney Kay talks about Marketing the smart way. Discover how to stop wasting time and resources with ineffective marketing. Instead, learn to make your marketing Intelligence Driven.
Published 05/03/16
In this episode of Customer Engagement Radio, Ray interviews Ruby Newell-Legner. She is the President-Elect of the National Speakers Association. Today, Ruby will share a 7-point blueprint that will help you turn every customer into a fan. I hope you enjoy this episode and we look forward to your feedback.
Published 04/26/16
In this episode of CE Radio, you will discover how to win customers, increase your customer service ratings and outsmart your competition with Gary Smith.
Published 04/19/16
In this episode, Ray Stendall teaches us how to improve the efficiency and effectivity of our Sales & Marketing with the use of automation.
Published 03/15/16
This episode of CE Radio is all about Movement Marketing, in which Ray shares marketing ideas and the Mind Map he created, all designed to help you and your business succeed. We hope you find this podcast valuable and we look forward to your feedback.
Published 03/08/16
In this episode Ray interview Phil Taylor. You will discover the secret behind using goal setting to boost sales and conversion rates. We look forward to your feedback.
Published 03/01/16
In this episode, we deliver a content loaded interview with Mike Wittenstein on the topic of Customer Experience Deep Dive. Mike Wittenstein is an expert in Customer Experience Design, a Business Consultant and a Global Speaker.
Published 02/23/16
In this episode, we interview Jim Cathcart. You will discover 32 strategies, tips and investment techniques that will help you build customers for life and breakthrough as the trusted solution provider.
Published 02/16/16
In this episode, Ray interviews TR Garland. He is an amazing author and speaker. You will discover how to build brands and awareness in the marketplace through relationships. We hope you enjoy this episode and we look forward to your feedback.
Published 02/09/16
In this exciting episode of Customer Engagement Radio, Ray interviews Dr. Marshall Goldsmith. You will discover how to become the person you want to be by managing triggers in your environment. We hope you enjoy this episode of CE Radio and we look forward to your feedback.
Published 02/03/16
In this episode of CE Radio, we sit down with Don Green. The CEO of the Napoleon Hill Foundation. We discuss the 17 Principles of Success.
Published 01/27/16
In this episode, you will discover how to effectively communicate with impact with your employees and your customers based on my hard-hitting video interview with Steve Siebold
Published 01/19/16
In this episode, we feature Tony Alessandra. Tony shares how understanding behavior styles can help you engage and empower employees and customers.
Published 01/13/16