The Founding Partner of La Famiglia VC shares how developing digital start-ups are helping existing industry giants adapt to survive in the technology age.

While the technology enabling remote work has seen leaps and bounds in the last year, the foundations have been in place for far longer. In a time where the virtual workspace is more necessary than ever before, how much do we really understand it? In this episode, Mark Templeton shares his experience as a visionary in the virtualization space, insights on apps and the cloud’s development, and why remote work will continue to evolve. Press play to hear Mark Templeton’s thoughts on… Figuring...

How can companies use technology to solve problems? Brad Garlinghouse believes it’s about embracing innovation. In this episode of Decoding Digital, he talks about his impressive career and shares insights into where growing companies commonly make mistakes. He also discusses cryptocurrency and how it will have a lasting impact on customers and businesses. Press play to hear Brad’s thoughts on… The Problem with Traditional Payments “It's amazing to me that you can stream video from the space...

Digital transformation doesn’t happen by itself. The reality is people are the driving force behind change. But how can you inspire your workforce to embrace digital leadership? In this episode, Dr. Gerald C. (Jerry) Kane discusses some of the key findings from his book, The Technology Fallacy: How People are The Real Key to Digital Transformation, and shares what it takes to be a digital hero. Press play to hear Jerry's thoughts on... Digital Maturity and Digital Leadership  “Over 50 percent...

Not many start-ups can survive a direct attack from Amazon. So, when digital payment services company, Square, came up against the retail giant and won, it set Jim McKelvey on a mission to find out why. In this episode, Jim reveals the part innovation has to play in survival, the two classes of innovation and why they’re important, and how crises accelerate transformative change. Press play to hear Jim McKelvey's thoughts on... The “Hero” Myth “The people that I studied are not heroes. They...

Is data the new oil? Ross Mason pioneered improving integration to unlock more valuable data, but he believes this is only the start of driving change. In this episode, the Founder of the world’s leading API platform discusses how APIs enhance big data potential. He also explains how the gap between IT and business is closing as the lines between CIO and CEO begin to blur. Ross Mason shares his thoughts on… Defining APIs “You hear people say an API is a product. The product realization of an...

What’s the impact of customer success in a subscription economy? Nick Mehta suggests customer success is one of the most transformative strategies you can use to future-proof your subscription-based business. He explains why in this episode. Nick also discusses how to turn customers into advocates and why company culture is at the core of his strategy as the CEO. Nick shares his thoughts on... Evolving Customer Success Models “Your product is evolving every year and therefore your customer...

Should CEOs be fearless? Amy Chang thinks not. In fact, Amy credits fear as one of the biggest motivators throughout her impressive career so far. In this episode, Amy reveals the mindset behind her biggest career decisions to date, what inspires her to lean into the unknown, and the techniques she uses to master her entrepreneurial fears. Amy shares her thoughts on... Embracing the Unknown: “I think if you're not scared at all, either you're fooling yourself or there might be something...

Navigating the last 12 months has been a challenging and strenuous time for many. But for Dax Dasilva, it’s revealed how resilient and creative customers can be and why change is the only way forward. In this episode, Dax explains how Lightspeed is helping more businesses than ever transition from physical to digital and what it takes to instigate meaningful change.

How can SaaS companies change the nature of work? Fifteen years ago, Aaron Levie set out to make work simpler, faster, and more enjoyable. Today, he’s an award-winning CEO that still sees opportunities for disruption. In this episode, Aaron shares his thoughts on building a winning SaaS business brand and why the industry should aim for simplicity to improve the future of collaboration.

Change is rarely easy, especially at large, global enterprise companies. It’s a lesson that René Obermann—the former CEO of German telecom giant Deutsche Telekom—learned first hand. In this episode, hear how René was able to gain alignment across tens of thousands of employees and transform the organization to become a digital leader in the telecom sector.

Many companies talk about values, but what does it mean to actually create a values-based organization? For Hélène Barnekow, the answer is simple: Leaders must commit to living the values everyday at work. In this episode, hear Hélène talk about company culture, how to cultivate a growth mindset, and why we need a sense of urgency in how we adopt technology.

Faisal Masud has had a front row seat to the evolution of eCommerce. In 1999, he began his career at one-hour delivery pioneer Kozmo, and since then has held leadership roles at a who's who of online retail giants, including Amazon, eBay, Groupon, and Staples. In this episode, Faisal talks about what you have to do to set yourself apart in today's eCommerce industry.

Social media has changed the way we interact with friends and family, but can it build more trust in businesses? It's a question that Clara Shih has spent a lot of time thinking about. The co-founder of Hearsay Systems, Clara broke new ground using the social graph for business, and in this episode, she talks about the promise—and problems—that social media brings.

Amit Bendov has spent nearly two decades leading hyper-growth software startups. He’s scaled three “unicorn” companies worth a billion dollars or more, proving he has the unique ability to make business ideas become wildly successful. In this episode, hear Amit explain how to spot opportunities in the market, and how to improve the sales process by listening to customers.

A quiet revolution is changing the way companies sell. Instead of one-time transactions, businesses are looking to create ongoing, always-on relationships with their customers. Nicolaj Siggelkow wrote the book on these new connected strategies. In this episode, hear him explain how they work and how you can rethink your business to connect to your customers in new ways.

Over the course of her career in venture capital, Laela Study has met hundreds of entrepreneurs and listened to just as many startup pitches. In this episode, hear her explain which traits she sees in the most successful founders, as well as what you can do to foster an environment where your team feels comfortable taking risks that drive innovation.

When Rich Aberman co-founded WePay in 2008, he decided to not only take on a huge competitor—PayPal—but also disrupt the banking industry, one of the most established, regulated sectors in the world. Hear Rich explain how he did it, and why working from the inside out can be the ideal way to drive game-changing innovation.

Many of us worry about how secure our online lives really are. After all, the news is filled with stories of data breaches and denial-of-service (DDoS) attacks. As co-founder of cloud security company Cloudflare, Michelle Zatlyn has some advice: Be cautious, but engage with technology to become a better digital citizen. Hear her discuss how to safeguard the digital world. 

The quest to cure disease is among our most enduring challenges, and the stakes could not be higher. Dr. Don Sheppard is using digital technology to bring together experts from a range of fields—medicine, engineering, sociology, and more—to help make the world a safer, healthier place. Hear Dr. Sheppard discuss his work with the pioneering MI4 initiative.

Every entrepreneur spends a lot of time thinking about their business, but for Brad Feld, it's not enough. Founders also need to be mindful about their work and the impact it has—on the market, on their colleagues, and on their own wellbeing. Hear the legendary investor and startup mentor talk about building businesses, coping with change, and remembering to be kind.

Venture capital has a people problem. Typically, it requires personal introductions and face-to-face meetings. It also takes a long time, and bias inevitably creeps in. Hear from Michele Romanow on how she is changing that dynamic by using data, AI, and automation to accelerate funding decisions and make it much more diverse.

What do you do after you’ve changed the way an entire generation of founders launch and build their companies? If you’re Eric Ries, you tackle one of your most ambitious projects yet—creating a new stock exchange to generate long-term, sustainable value. Hear Eric discuss “The Lean Startup,” the hard work of changing the status quo, and more. 

It takes a special type of person to succeed in the digital economy. They need vision, curiosity, grit, and determination to achieve their goals and create a bold impact, both at work and in the world at large. Hear podcast host Dan Saks explain why it’s critical to tell the stories of these Digital Heroes, and why he’s decided to do just that on Decoding Digital.