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Stacy Sherman, DoingCXRight
Doing CX Right Podcast
Customer experience (CX) is a brand differentiator. By intentionally DOING CX RIGHT, you gain happy customers who continue to buy from your company and tell others. Applying CX best practices results in employee loyalty and advocacy too. Stacy Sherman, award-winning keynote speaker, author, and mentor is on a mission to inspire better human experiences so that REAL connections and satisfaction exist. It's why she's sharing her expertise as well as bringing people together to provide actionable CX tips to support your success.
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Ratings & Reviews
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5.0 stars from 48 ratings
I love this conversation!
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“I’ve done countless podcasts over the years, and I have to say that Doing Customer Experience Right with Stacy Sherman is unique. Not your average Q”
Joe Calloway via Apple Podcasts ·
United States of America ·
01/08/24
Incredible Value
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“Stacy delivers great content with her selection of experts and her interviewing skills. Her understanding of the CX marketplace is the key to her success. I appreciate the depth of value she brings to her listeners with each episode. Many of the podcasts deserve a repeat listen as the content is...”Read full review »
LAFatl via Apple Podcasts ·
United States of America ·
12/18/23
Great podcast about CX
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“I really enjoy every episode of Stacy’s shows! It’s outstanding. Thank you so much for publishing this podcast regularly!”
UgGreg via Apple Podcasts ·
Switzerland ·
11/26/23
Recent Episodes
Are you struggling to build lasting customer loyalty? Discover proven strategies on this episode of Doing CX Right. Host Stacy Sherman reflects on an enlightening conversation with marketing legend Seth Godin. Unpack five actionable strategies that can transform customer retention and drive...
Published 05/20/24
Published 05/20/24
You likely know the importance of a customer-centric culture, but how do you effectively implement and gauge its success? Stacy Sherman and guest Sam Stern, Senior Manager of CX at LinkedIn, answer these questions and more, including why prioritizing customer needs enhances satisfaction, how...
Published 05/14/24
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