NPS
Loved hearing Rob’s journey from Net Promoter Score to System, makes so much sense. Great advice lots of us can use.
Mario Caveda via Apple Podcasts · United States of America · 07/29/21
More reviews of Doing CX Right‬ Podcast
Get past all the fluff that non-practitioners podcast about. Stacy is in the ‘CX Trenches’ every day doing the work, and then finds the time to host a podcast with some serious guests. This is a must-have on the regular, download-and-listen-to-pod.
Bstaiks via Apple Podcasts · United States of America · 03/07/22
Each episode only talks about one thing: customer experience. But, Stacy has a knack for making each episode unique and insightful. Every episode's filled with fresh ideas and actionable tips that every CX enthusiast can learn from!Read full review »
howardtnyc via Apple Podcasts · United States of America · 11/02/21
I loved chatting with Stacy. She is an awesome host and has created a great resource for CX professionals 👏 Thank you 🙏
AdrianSwinscoe via Apple Podcasts · Great Britain · 07/01/22
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