On this episode of Driving Insights, we dive deep into the world of short-form video content and social media, revealing how automotive service departments can leverage these powerful tools to engage customers, showcase expertise, and drive growth. Learn the secrets to creating viral-worthy...

On this episode of Driving Insights, we dive deep into the world of vehicle walk arounds and uncover the strategies that can transform your service drive. Discover how implementing standardized checklists, leveraging the support of porters or greeters, and incorporating professional displays can...

On this episode of Driving Insights, we dive into the world of "PICNIC" situations in the service department - those pesky cases where a misunderstanding about a vehicle's features leads to wasted time and resources. From thorough staff training to clear customer communication, we'll cover the...