In this episode of the HR Leaders podcast, I'm joined by John Novak, Managing Director, Head of HR Americas at Swiss Re to discuss how rethinking performance management can drive business success. 👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq 🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast 👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr Thanks to Microsoft for Supporting the Show! Download your FREE e-book and learn the secret to delivering a great Employee experience and how to quantify the benefits in your organization. 🔗 https://bit.ly/3T5tPOM Episode highlights 03:15 Workforce and the move back to normalcy 04:35 John's role at Swiss Re 06:31 How the past 2 years shaped John's talent acquisition strategy 10:00 Preserving company culture In a hybrid environment 12:43 Investing in a new platform for transition onboarding 14:26 On exit surveys 16:03 Why an outcome-based work culture is now vital 19:29 Biggest challenges with shifting mindsets and processes 30:55 Understanding your clients 34:38 How employees make improvements to the company 37:32 Why you should learn the business before bringing about major change Head over to our website to access the resources mentioned in this episode: www.hrleaders.co/podcast Summary In this episode of the HR Leaders podcast, I'm joined by Dominic Cole-Morgan, to discuss how to build a gold-standard employee benefits programme. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.