In this special edition of Life Changing, recorded in front of a live audience at the Hay Festival, we are catching up with Harriet Ware-Austin, who was a guest on the programme in 2021. Harriet had a difficult but important story to tell, concerning the deaths of her two sisters in a plane crash in Addis Ababa in April 1972. Harriet was only eight at the time and witnessed the event. Almost 50 years on, Harriet joined us to talk about the profound and long-lasting effects it had on her family. She also wanted to see if there was anyone else out there who had a connection to East African Airways Flight 720, but was totally unprepared for the extraordinary response her interview received. Two years later, this is the story of what happened after that interview and how it has been life-changing all over again. You can hear Harriet’s original interview here: https://www.bbc.co.uk/programmes/m000v8w8