Chris Voss is the CEO & Founder of The Black Swan Group and author of “Never Split The Difference: Negotiating As If Your Life Depended On It”. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s Hostage Negotiation...

Jack Cambria is a retired member of the New York City Police Department who worked in law enforcement for over 33 years. In 2001, Jack was chosen to command the NYPD’s elite Hostage Negotiation Team where he coordinated the training of over 100 negotiators who responded to negotiation incidents...

George Kohlrieser is Distinguished Professor of Leadership and Organizational Behaviour at the Institute of Management Development (IMD) Business School in Lausanne, Switzerland. He is the creator and director of IMD’s High Performance Leadership Program and of the Advanced High Performance...