Have you ever heard a saying, “It is not about what you know, but who you know?” This statement may be said over million times in million different ways, but it is undeniable that it has become more relevant in the business world today. We can connect much further and more effectively through technologies and social platforms in this day and age. A job seeker can easily expand the network and catch recruiters’ eyes through a presentable LinkedIn profile. An aspiring individual will be able...

Here it goes again.” You felt a sharp pain in your stomach as you started your daily hour commute to work. You started your day by waking up with cold sweats long before your alarm sounds. Everything you eat has become tasteless recently. Activities and gatherings that use to inspire no longer interest you. All you think about is the long stressful workday ahead. You already imagine a long line of unsatisfied customers waiting to complain as you have severe short staffs that your senior...

Positive News https://www.cnn.com/2021/03/08/us/book-lady-gives-students-million-trnd/index.html . . Recommendation of the Week Bentos Sushi https://www.thebentos.com/ Merry Edwards Pinot Noir...

What is customer service? How valuable is it to a business? How does it impact the experience of customers? Many businesses claimed that customer service is their top priority but how many can really back their statements with real actions. . Welcome to Episode 58, "True Essence of Customer Service From TOP Pick of the Week - 19 Cleveland of SOHO" . Positive...

You just received another resignation letter from one of the employees in your division. This is the fourth resignation within a span of 7 months. Your company has been rolling out a variety of measures to target the struggle of retentions. Measures like pre-hiring tests, mandatory diversity training, constant modification towards KPIs, and even more funding toward the ERGs, but none of them seems to remedy constant turnovers. You asked yourself, “How come people just keep leaving? Why...

It has almost been a week in the new year of 2021. The same old anxiety and stress have slowly replaced the excitement, aspiration, and positivity from new year's eve. You began to fall off of your fitness routine. Your job is still stressful without any end in sight. All the news outlets are still reporting only about the pandemic and the recent political turmoil. You began to ask yourself, “Why hasn’t the new year bring the changes expected? Where are the new year's spirits and excitement?...

It is ten days till Christmas, and you already notice the difference in the atmosphere. What used to be the happiest season of the year seems a lot grimmer this time around. You turned on your local news, all you hear are political turmoil, the failing economy, and the frightening on-going pandemic. With all the negativities, you wonder how anyone can look positively toward the new year? Just when you are about to give up, suddenly you see lights popping up all over the dark work. These...

Positive News  https://www.cnn.com/2020/12/08/us/8-year-old-youth-author-diversity-in-literature-trnd/index.html https://www.goodnewsnetwork.org/cookies-for-caregivers-dads-pennsylvania/ . Helping Frontline Workers Thrive Global First Responders First https://thriveglobal.com/categories/first-responders-first/ . New York Mayor fund for Covid 19 Relief https://www1.nyc.gov/site/fund/initiatives/covid-19-emergency-relief-fund.page . Resources Time...

It is the end of the month again. You reviewed your balance sheet and bank statements over and over again. It has been over six months since you started your business but still yet to turn a corner on your financing. All your aspiration, excitement, and even confidence has slowly faded away in the past months. You asked yourself, “Why can’t I make a profit? Have I not done enough? When will my money run out? What shall I do to stay in business? Welcome to Episode 53, “How to Stay on Top of...

Today is the last day of your lease. As you look back into your empty office, you remembered the excitement when your business first launched. You were full of excitement and energy. You really thought your idea would disrupt the industry. “What happened?” You asked yourself, “It was going so well, what did I do wrong? When did I run out of money? Why can’t I succeed in starting my business?”  Welcome to Episode 52 “Wait! Are You and Your Business Financially Fit?” – An Exclusive Interview...

Here it goes again. You are reviewing all the reports that your team has composed over the week right before the big presentation tomorrow. You assumed that the tasks were outlined clearly, and therefore you neglect to inspect the progress along the way. To your surprise, your final projection is off, and you don’t know which part of the report led to the miscalculation. You asked yourself, “How did this happen? I thought I made my points very clear; where did it go wrong? Who is responsible...

Thank you for tuning into our Episode 50 "One Year Anniversary - Special Mailbag Episode"! First, I want to thank all the listeners and friends of our podcast for your amazing support and encouragement. Without you on this journey with us, we could never achieve this milestone! In this episode, we dive into some of the questions sent to me in the past few weeks. We will also be announcing the "Guest of the Year" based on the votes and the number of downloads! Thank you all once again for...

Here it goes again. You hit snooze on your alarm and missed your pre-plan morning jog. This is the fifth time you have broken off your morning exercise habit after a great three weeks run. You thought you had it. You thought this time; you will build a long-lasting healthy habit. However, like many other positive habits that you tried to build, it never sticks. You asked yourself, “How do I stick to my plan? How do I change for the better? Why can’t I build positive habits that...

Here it goes again. Another zoom invite from your corporate management team in regards to the topic of diversity and inclusion. Another webinar that participants aren’t invited to participate but simply watch senior leaders talking about their initiatives and the relentless effort to recruit a culture director. While you are listening to your executives giving their speech about what a new culture director can do, you were reminded that over the years, the company has failed to recognize your...

Tomorrow is your last day. It has been nine long years since you stepped into this company, and now it is time for you to move on. In the past nine years, you have devoted all your available time and efforts for the sake of the company. You stayed behind countless times to fix problems resulted from the flawed systems and products when no one else would. You worked numerous overtime and assisted the company through multiple transitional periods without getting any reward in return. A few...

To all the listeners, thank you for tuning into our podcast. This Friday is 9/11, a day that our nations mourn and swear that we never forget. It is also a day that we as people united to celebrate the heroes that gave away their lives in the front line and continue to keep our promise that we will precious our nation on their sacrifices. For all of us who live in New York, this day is especially hard as we were neighbors to the victims and the unsung heroes who lost their lives for others....

You just walked out of another failed sales presentation. After preparing for days, your only feedback is, “This seems like a good product, but I don’t think it is right for us at this time.” Somehow, this rejection reminded you what one of your departed direct reports said on his exit interview, “I don’t think this company understands what we need as employees to be productive.” After seeing many setbacks in all aspects of your job, you asked yourself, “How do I present to others that I care...

Welcome to our very special Mailbag Section. For any new listeners, welcome to our podcast, I surely appreciate you all joining us on this road to pursue success in Personal, Financial, and, Career. This special episode is dedicated to all the listeners who have sent in their questions about our contents of the previous episodes or whatever is on their mind that I can assist with. Remember, if you have questions, please feel free to email me at [email protected] or simply DM me on...

It has been months since the governor’s mandate of closing businesses due to COVID. In the past months, you have exhausted all your savings and options to keep your business alive. Your business has been a significant part of the community. After many years in business, many of your employees have become like your family. You asked yourself, “How do I survive this? How do I continue to serve the community? What do I have to do to save my business and my family? Welcome to Episode 43, “How...

It is 5:05 pm. You are 10 minutes from the end of your shift. You look at the files that have been piled on your desk since the morning. You sigh as another OT is unavoidable. You remember what your manager warned about overtime in your last performance evaluation. You felt you work so hard, but the workloads seem to be never-ending. You asked yourself, “Why can’t I finish on time? Why can’t I have more time? How do I better managing time? Welcome to Episode 42 "3 Keys to Master Time...

It is Wednesday morning; you took your $20 Mega Million ticket out of your wallet. You have been feeling unlucky lately. There were annoying issues at work. You had some pep talk from your manager about your declining performance. Your partner has been vocal about some of your living habits at home. You feel like you need a win to bounce back on your luck. You are hoping that the ticket you hold is the turning point of your life. You scan the ticket with your app, and you have won $4. After...

You just got hang up for the 10th time in a row. Your production has been steadily declining as your goals continue to increase by your management. You felt enormous pressure as your manager continue to doubt your ability to hit the target. Many of the prospects that you called or interacted with may actually benefit from your product and services that they never gave you a chance to speak. You ask yourself, “How do I make my customers hear what I have to say? How do I make them feel that I...

Today is the big day that you have been waiting for. You have prepared weeks for this moment. It is time to show that you are good enough to advance in your career. Suddenly, you feel your palm is sweating. You feel the tension in your stomach as you hold on to your resume tightly. As your interview is getting closer, you start to wonder, “Maybe I shall start with some humor? Maybe I shall focus on just one specific topic? Maybe I am not ready?” Welcome to Episode 39 "3 Keys to Ace Your Next...

It is happening all over again. You turned on your TV and saw every media outlets continuously broadcast about the pandemic raging through our country while civil unrest and protests took place for social inequality. The anxiety that once faded away, is silently creeping back again. You continue to browse your usual TV line up to search for positivity but find it more challenging than ever. You asked yourself, “Where are the positive news? Why are we not celebrating the heroes that are saving...