Contributor(s): Kostas Bakoyannis | It has become vital to draw from the local perspective when tackling global issue. The same is true for many organisations and communities, for whom traditional, top-down approaches do not offer the agility and responsiveness that is essential for effective crisis management in our times. Having served local government for 13 years, from a rural to an urban context and from a small town to a region and a big city, Kostas Bakoyannis shares his experience of bottom-up crisis management including the economic, refugee and COVID-19 crises.