Reviews
☆
☆
☆
☆
☆
“Should you be on the quest for a podcast that enriches your understanding of customer experience, 'Press 1 For Nick' comes highly recommended. This podcast serves as a treasure trove of insights for those aspiring to enhance their proficiency in the realm of customer experience (CX).”Read full review »
Wanjiku89 via Apple Podcasts ·
Kenya ·
09/05/23
☆
☆
☆
☆
☆
“It’s obvious Nick puts extraordinary effort in covering salient topics and finding guests that are authentic and truly care about being a positive force in this world - the insights they bring to bear are still mind-blowing every. single. time.”
Dan1777999877 via Apple Podcasts ·
United States of America ·
01/25/23
☆
☆
☆
☆
☆
“So far I have listened to the John O’Leary episode and I have the Chris Voss episode up next. Nick and John both have awesome insight about perspective, mindset, and overall outlook on life. They also do a great job of applying these things to the customer experience. I plan to listen to Press...”Read full review »
Btyler34 via Apple Podcasts ·
United States of America ·
04/28/22
☆
☆
☆
☆
☆
“What I appreciate most about Nick's podcast is that he has authentic conversations with a wide variety of folks. It never feels like Q&A or guests reciting the same talking points they give everywhere, but like an honest conversation between peers about topics that are relevant to CX and...”Read full review »
ErycEyl via Apple Podcasts ·
United States of America ·
02/25/22
☆
☆
☆
☆
☆
“I love this podcast. Nick asks great questions and brings out the best in his guests. Not only is it entertaining, I always learn something new that can help me market and run my business so it’s more profitable.”
eralbertson via Apple Podcasts ·
United States of America ·
12/08/21
☆
☆
☆
☆
☆
“Nick’s extensive experience and interesting guests can save a business owner a lot of unnecessary failure and skip right to strategies that will make your business a successful one!”
Selfhealing1 via Apple Podcasts ·
Canada ·
12/06/21
☆
☆
☆
☆
☆
“to the point and full of actionable info”
Big Dog from NY via Apple Podcasts ·
United States of America ·
11/24/21
☆
☆
☆
☆
☆
“I am a huge fan of Nick’s podcast. If you are a believer in the power of CX as a sustainable differentiator in business, Nick’s weekly content is designed for you!! Check it out and make Press 1 for Nick part of your weekly learning cadence.”
heels23 via Apple Podcasts ·
United States of America ·
07/26/21
☆
☆
☆
☆
☆
“Nick always features super interesting guests with engaging stories. I love how this can intrigue a wide variety of audiences as well – surely a must-listen!”
howardtnyc via Apple Podcasts ·
United States of America ·
07/06/21
☆
☆
☆
☆
☆
“Nick does a lot of research before interviewing guests, and it shows. Episodes are very conversational and informative.”
JT two via Apple Podcasts ·
United States of America ·
05/12/21
☆
☆
☆
☆
☆
“Listen an Episode, Share, Repeat!
This podcast has amazing guests and I have and will continue to refer it to others!”
Bill S. CX via Apple Podcasts ·
United States of America ·
04/03/21
☆
☆
☆
☆
☆
“I have listened several episodes of Nick’s podcast. Nick does a fantastic job asking his guests intriguing questions. There are awesome take aways from every episode. He brings a sense of humor at the same time talks about serious topics to improve customer experience. He has invited guests from...”Read full review »
HopeThereIsAlelways via Apple Podcasts ·
United States of America ·
03/31/21
☆
☆
☆
☆
☆
“Nick does an outstanding job of listening to his guests, while asking probing questions for a deeper dive discussion. The customer journey is so important in every organization and it’s a journey that needs continuous improvement as our customers change. The knowledge that Nick and his guests...”Read full review »
Kiki Liggett via Apple Podcasts ·
United States of America ·
03/31/21
☆
☆
☆
☆
☆
“Nick does an excellent job of asking big thought questions to a variety of leaders, while keeping conversations captivating and applicable to a wide range audience. Whether you work in customer satisfaction, or not - there is a lot to be learned here.”
wheelchaser89 via Apple Podcasts ·
United States of America ·
03/30/21
☆
☆
☆
☆
☆
“Nick is an exceptional host, speaker and customer experience strategist. Nick shows us all the the customer experience touches all aspects of a business and businesses that we might not have even thought to consider. Nick has a refreshing perspective and I love that he touches so many different...”Read full review »
jhipsher via Apple Podcasts ·
United States of America ·
03/30/21
☆
☆
☆
☆
☆
“Nick is exceptional in bringing talented minds to the table for engaging conversation! His guests come from all walks of life, surrounding the CX community to provide insights, tips, and recommendations to ensure a client-centric mindset. He prompts his guests for intriguing responses, seeks to...”Read full review »
Kyle Mason (CX/Journeys) via Apple Podcasts ·
United States of America ·
03/10/21
☆
☆
☆
☆
☆
“wasn’t sure what exactly customer experience was, but nick does an excellent job discussing what grows business and the experiences that make the difference. really enjoyed Nick’s conversation with Savannah Bananas owner Jesse Cole. super insightful! as a leader in government public service, this...”Read full review »
ohio bsf via Apple Podcasts ·
United States of America ·
03/07/21
“Nick not only lines up well any qualified guests for his podcasts, but his interview skills are warm, personable, infused with humor that create helpful engagement. The insights his guests provide are invaluable whether you are in leadership, a team member eager to add value or an entrepreneur...”Read full review »
JohnDHanson via Apple Podcasts ·
United States of America ·
03/04/21
“I stumbled upon this podcast series and boy am I glad. The content in the episodes has been so beneficial for not only myself but buy teams learning. I love how the episodes are punchy but the content so relevant to all things CX. Will def recommend and keep listening”
Kokonara1978 via Apple Podcasts ·
New Zealand ·
02/16/21
☆
☆
☆
☆
☆
“Nick creates a welcoming conversation -that sounds less like an interview- with business leaders. I learn Applicable CX strategies in each episode.”
cary munk via Apple Podcasts ·
United States of America ·
01/10/21
☆
☆
☆
☆
☆
“Nick does a great job of getting leaders across various verticals to come on his podcast and discuss ways to really make your CX standout. Every episode I’ve heard gives me at least a couple thoughts on how to serve people better — that’s what I love.”
JDJ012 via Apple Podcasts ·
United States of America ·
01/04/21
☆
☆
☆
☆
☆
“As both a contributor and fan of this podcast, I can tell you that Nick makes it easy to chat and lends himself so well to be a conduit of experience information. I enjoy listening and learning about and from others in the experience field!”
ColumbusOtter via Apple Podcasts ·
United States of America ·
12/17/20
☆
☆
☆
☆
☆
“With every episode I learn a bit more about what is happening in the world of CX and Customer Experience. This podcast is for everyone who has a customer to serve and is interested in making their experience memorable. The guests are interesting and diverse, making each episode unique. Nick plays...”Read full review »
happy listener via Apple Podcasts ·
United States of America ·
12/09/20
☆
☆
☆
☆
☆
“This podcast is informative and fun! I would recommend sharing this to all of your customer experience and customer service connections.”
VP, Customer Experience via Apple Podcasts ·
United States of America ·
12/09/20
☆
☆
☆
☆
☆
“Nick has the uncanny ability to connect with listeners and guests at all levels. He shares his vast customer experience knowledge through engaging conversations and interviews. Press 1 for Nick is a “must listen” for anyone who wants to have the most up to date CX information.”
BHChooseJoy via Apple Podcasts ·
United States of America ·
12/04/20
☆
☆
☆
☆
☆
“Nick has been interviewing a wide range of individuals with vast amounts of experience in the customer service and similar topics. I suggest a listen for those who are looking to improve their customer experience. The professional hostage investigator, Derek Gaunt, was my favorite.”
StoverMan188 via Apple Podcasts ·
United States of America ·
11/26/20
☆
☆
☆
☆
☆
“Nick is bringing a fresh perspective and conversation to Customer Service and Customer Experience. His guests are expertly curated and the conversation natural and insightful. Definitely subscribe to this one.”
Bstaiks via Apple Podcasts ·
United States of America ·
10/21/20
☆
☆
☆
☆
☆
“Nick is easy to listen to, and his breathe of knowledge in the CX space is impressive. I look forward to future episodes!”
JWS, Ceader via Apple Podcasts ·
United States of America ·
09/26/20
☆
☆
☆
☆
☆
“The Press 1 for Nick Podcast is a refreshing balance of insightful content and authenticity. I can hear Nick’s passion for the CX field, and Nick knows just what questions to ask to provide his audience with thought-provoking, relevant discussions between himself and his guests.”
MLGlimmer via Apple Podcasts ·
United States of America ·
09/24/20
☆
☆
☆
☆
☆
“If you’re a part of or interested in customer experience this is a must listen. Nick is a great host and consistently brings engaging CX leaders to the table.”
AlexSmall21 via Apple Podcasts ·
United States of America ·
09/18/20
☆
☆
☆
☆
☆
“Nick is the perfect thought-leader and host to interview the most influential leaders in CX. The brief format and great conversation make it a quick listen and easy addition to my podcast rotation. I'm also a massive fan of all the recommendations at the end of each episode. My reading list...”Read full review »
theamandatory via Apple Podcasts ·
United States of America ·
09/14/20
☆
☆
☆
☆
☆
“This podcast is a great resource for CX professionals and those wanting to learn about customer experience. Nick is really good at drawing out interesting insights and perspectives from his strong line up of guests.”
Uwillt2 via Apple Podcasts ·
United States of America ·
09/11/20
☆
☆
☆
☆
☆
“Nick is doing a great job of increasing the CX and EX need every organization has. He has a variety of guests who bring diverse views on customer experience.”
BreenieAhearn via Apple Podcasts ·
United States of America ·
09/04/20
“What a GREAT podcast for anyone willing to learn and ready to ignite massive growth! A positive and uplifting podcast that is spearheaded by Nick. Some of the top experts in customer service but also the business world! Thank you for the time and getting this podcast to all of us. The servant...”Read full review »
Gorby's Music via Apple Podcasts ·
United States of America ·
09/01/20
☆
☆
☆
☆
☆
“Nick’s podcast provides valuable information for anyone who cares about the customer experience in their company. Great guests, interviews, content and questions.”
ClaudiaTDG via Apple Podcasts ·
United States of America ·
06/16/20
“Nick always brings positive energy to what he does and this podcast is no different. Good listen for anyone wanting to learn more about the customer experience industry”
Dons% via Apple Podcasts ·
United States of America ·
05/29/20
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »
See hourly chart positions and more than 30 days of history.
Listen now
Links
Genres
Artwork or description wrong?
Request an update »
Updates may take a few minutes.
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »
See hourly chart positions and more than 30 days of history.
