Effective documentation gives businesses a clear blueprint for operations. As the chief operating officer at Bitcoin IRA, a financial services platform, Chris Kline implemented regulatory standards and scaled up operations in the organization by documenting their processes. Chris Kline is the guest in this episode of the Process Breakdown Podcast. He speaks with host John Corcoran about the benefits of creating standard documentation in business. Listen to this audio interview Listen to more expert interviews like this Key Resource List  SweetProcess — Sign up for a 14-day free trial. No credit card is required. Bitcoin IRA LinkedIn Chris Kline Show Notes  [0:26] Intro      * John Corcoran mentions some of the past guests who have been on the show including David Allen of Getting Things Done and Michael Gerber of the E-Myth.* John Corcoran introduces SweetProcess, a workflow tool that helps businesses streamline their operations even in life-or-death situations.     * SweetProcess offers a 14-day free trial without a credit card.    [1:40] John Corcoran introduces the guest, Chris Kline.   [2:32] Chris recounts his experience getting into the bitcoin business in 2015. * Since it was new territory, the team at Bitcoin IRA didn’t have the luxury of time to think about compliance or regulations at the time. They were focused on securing their clients’ accounts in the best ways possible. [3:49] What’s bitcoin all about? * Bitcoin creates immutable transactions that don’t involve middlemen. Blockchain technology makes bitcoin transactions transparent to everyone. [5:20] Chris gives an overview of Bitcoin IRA. * Bitcoin IRA is an organization that specializes in managing retirement accounts. It helps investors maximize profits and save costs on tax by investing in cryptocurrency. [7:15] How does Bitcoin IRA function as an independent business without government legislation? * The absence of legislature in the bitcoin business causes irregularities at the consumers’ expense.* Bitcoin IRA works with government agencies to regulate and maintain order in the bitcoin business. [9:22] Chris describes how the team started to document their processes for better operations. * The first step the team took in documenting their processes was to find the right person for the job: a compliance officer.