Wow
Rachel is a renowned name in the customer success world. Her podcast is spot on and takes about issues that impact our day to day lives as CS professionals. HIGHLY RECOMMEND if your in the CS world or thinking about shifting careers.
jpkgi 3kkg via Apple Podcasts · United States of America · 01/11/24
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You already had me on psychology and CS leadership, but then you add in the gym analogies and the knitting — I love this podcast!
Bikermjbegin via Apple Podcasts · United States of America · 03/28/24
Brilliant podcast! Love the psychology twist on Customer Success because so much in this role is coming from having the right mindset and the finesse of soft skills. Excited about more episodes to come!
SofiaKiriukhina via Apple Podcasts · United States of America · 01/10/24
"Psychology of Customer Success" is a must-listen podcast hosted by Rachel Provan, especially for CS nerds like me in any industry vertical. With episodes exploring topics like "The Human Problem with Customer Success, and “It’s Just Easier If I Do It”, Rachel skillfully navigates the...Read full review »
Utterly Trish via Apple Podcasts · United States of America · 01/11/24
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