“Humans are not logical…”
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“Rachel does an excellent job of breaking down the biggest problem behind CS…humans! Both customers and CS teams are more complicated and complex than any algorithm can address. Get science backed insights, perspectives and advice to take your program to the next level.”
Tqote via Apple Podcasts ·
United States of America ·
01/10/24
More reviews of Psychology of Customer Success
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“I’m so happy to *finally* find a show that takes the whole human into consideration when it comes to customer success! A truly eye-opening listen!!”
The EffortLESS Life® via Apple Podcasts ·
United States of America ·
01/10/24
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“The ability to articulate the reasons behind motivators, and the helper personality crippling my productivity. Thank you Rachel!”
Caity,CS Leader via Apple Podcasts ·
United States of America ·
01/10/24
“Rachel,
Such wonderful thoughts about the helper personality. Many times when topic is discussed it is a positive attribute only. Your podcast truly enlighted and reinforced my owtn thoughts about the helper personality. Kudos you! Looking forward to the rest of the series.
Linda”
Linda J Gordon via Apple Podcasts ·
United States of America ·
01/10/24
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