Love it! Informative and Engaging
The Psychology of Customer Success is full of insights and actionable advice. Rachel presents the human behavior and psychology underlying CS in an engaging and accessible way, providing excellent information for both new and experienced CS leaders. Please keep up the great work!
gpc_870 via Apple Podcasts · United States of America · 01/16/24
More reviews of Psychology of Customer Success
Rachel is a natural at podcasting. Her cadence and delivery are engaging, her content brings a fresh, new perspective to our work in Customer Success, and her ability to relay that content through humorous and captivating stories makes this series one that you, as a CS professional, need to...Read full review »
JBean123 via Apple Podcasts · United States of America · 01/11/24
I highly recommend Rachel Provan’s podcast-she provides psychological insight into CS and actionable tips that are great. Easy to understand and insightful.
Kickbackskull via Apple Podcasts · United States of America · 01/10/24
Rachel’s perspective and way of breaking down these concepts into the whys that motivate people and customers make a huge difference in adjusting my thinking and approach!
hbauer1234 via Apple Podcasts · United States of America · 01/10/24
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