In this podcast we hear from Professor Atul Gawande - a surgeon, writer, and public health researcher. Atul introduces us to Peg, his daughter's piano teacher, who is dying and faces choices around quality versus quantity of life. He describes how Peg and her husband Martin consider her preferences for care and the trade-offs that allow her to be at home and be in control of her symptoms. Atul describes what matters in the end, and how the priorities and preferences of the individual...

In this podcast we hear from Elaine Inglesby-Burke CBE, Executive Nurse Director and Deputy Chief Executive at Salford Royal NHS Foundation Trust. She sets the scene for a focus on organisational learning and acting to improve. She shares with us the journey of improvement at Salford Royal hospitals and tells us about the highs and lows of that journey. Elaine’s focus on the patient and family experience of care and how that influences action at Salford is outstanding. Listen out for...

In this podcast we hear from Bill Lucas, Director of the Centre for Real-World Learning and Professor of Learning at the University of Winchester. Bill sets out for us that we can actually identify the key attributes of people that actually make improvement happen. He calls these the habits of an improver. Bill also looks at systems of care and challenges us to consider whether these habits or attributes are actually present in the systems where we work. He challenges us to think within -...

In this podcast we hear from writer and broadcaster Sally Magnuson. Sally offers a powerful description of her mother’s experience of advancing dementia and how care providers and families can learn to dramatically influence that experience. Sally describes how music and memory prompts could be a breakthrough intervention for patients and their families. Original webinar and more information: http://j.mp/qi-sally --- The QI Connect Podcast presents audio highlights of webinars recorded...

In this podcast we hear from Maureen Bisognano, President and Chief Executive Officer of the Institute for Healthcare Improvement. Maureen is a master of harvesting inspiring stories from all over the world. In her talk, she describes how the science of improvement has been used to lead to break through improvements. Her remarkable stories range from healthcare, to schools, to communities. Watch out for the great story of what happens when you feed Coca Cola to a house plant. Original...