‘Flexible’ or ‘hybrid working’ is no longer a novelty but an everyday reality for many. But how will this new era change the way we think about workspace design? In this bonus episode we visit architects Urban Soul Project in Thessaloniki, Greece, to talk to managing director Tassos Georgantzis about the importance of designing your workspace with the company’s culture in mind and the need for it to function as much more than just the place you come to work. Plus: we get practical advice from...

In this special episode we are joined by Pim de Morree - one half of Employee Experience royalty Corporate Rebels. Pim and co-founder Joost Minnaar ditched their frustrating office jobs to embark on a journey as a couple of rebels visiting pioneers who are changing the status quo of workplaces. Today, we learn what they discovered. We talk about organisational design, their famous bucket list, the origins of the brand, and more. Plus: all about mushroom management and why it fails.  Episode...

We're back! On this episode: what does it take to be a fearless organisation? One where employees can raise new ideas, concerns and even share mistakes without hesitation. When people feel psychologically safe, organisations thrive: better ideas, greater risk taking, more learning and fewer disastrous decisions. Amy Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School her groundbreaking research on creating psychological safety in the workplace. Plus: the...

There’s a lot more to Onboarding than the first day and week. Guests Michael Watkins, author of ‘The First 90 Days’ and Christoph Drebes, founder of Mystery Minds, walk us through the steps we can take to support our new employees: how do we invest in their learning process? How does onboarding internal promotions differ from external hires? What about junior vs senior employees? Plus: what you need to know about getting to the break-even point.  Episode Notes:  Michael Watkins is the...

In this special episode we share our extended interview with Mark Horstman, legendary co-host of the multiple award-winning 'Manager Tools' podcast, to discuss how we, as managers, can create a positive employee experience. We talk about the common misconceptions around coaching, how to give and receive feedback, good and bad interview practices, and Mark’s book, ‘The Effective Manager’. Plus: how to build trust with your direct reports. Episode notes:  Mark Horstman is the co-host of...

More than 1 in 5 companies are preparing for a reduction in office space in the coming year. Guests Dave Ulrich and Christoph Drebes share their expert insight: What does the future of work look like, and how should we manage, develop, and enable our talent in the new hybrid reality? Plus: what kind of capabilities should HR professionals have to support their company in the future? Episode notes:  Dave Ulrich is a professor at the Ross School of Business at the University of Michigan. He...

They say that the true test of leadership is how well you can manage your team during transitions. Guest Caryn Davis shares an intimate view of her experience managing change at The Coca-Cola Company, including the recent pandemic turbulence and remote working. We also get the scoop on how to create an amazing offboarding experience that will benefit exiting employees and companies alike. Plus: the importance of maintaining an alumni network.  Episode Notes:  Caryn Davis is Vice President...

In this special episode we sit down with Matthew Wride, co-author of ‘The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results’  to discuss taking EX to the next level. What are the explicit and implicit contracts we have with our employees? How do we achieve expectations alignment? What are Moments of Truth (MOTs) and why do they matter? Plus: how to create MAGIC (hint: it’s an acronym)  Episode notes:  Matthew Wride is the COO for DecisionWise, a leadership...

It’s time for a shift in perspective. The offer process isn’t just about picking the right candidate for our company- it’s also about making sure they pick us and have a great experience while they’re at it. Guests Tijana Kovacevic and Cristina Almeida share their trade secrets: what should we be including in our offer letter to a potential new hire? We also discuss onboarding: how should we plan for our employee’s first week at work, and how do we personalise remote onboarding? Plus: what...

If 100 people apply for a position and only one gets the job, that means 99 people get rejected. So how do we make the interview process valuable for the 99%? How do we shape and communicate our culture to make sure we’re hiring the perfect match for our company? In this episode, guests Nico Blier-Silvestri and Nikos Moraitakis join us to discuss all things recruitment - a process that starts earlier than you think! Plus: what does the future of remote recruitment look like?  Episode...

How do we optimize our Employer Branding to attract the right talent? This week, we delve into the very first touchpoint on the Employee Journey Map: the moment a company enters a potential employee’s sphere of awareness! Guests Sanne Goslinga and Professor Peter Cappelli share how to lay the foundations for a strong employee experience early on. Plus: How you can attract more diverse candidates.  Show notes:  Sanne Goslinga is Head of Talent at Marathon Venture Capital, where she advises...

We start from scratch and take a bird’s-eye view of the elusive creature that is employee experience. Guest Itamar Goldminz answers our burning questions: What are the most critical elements that come together to create the employee experience? What are some of the biggest misconceptions? Who does the ultimate responsibility for making it happen rest with? And how do we even measure it? Plus: why the Employee Value Proposition should be your new best friend.     Show notes:  Itamar is...

First episode coming Friday 27th May!