Learn more about your front desk! Did you know that people who subscribe to this blog not only receive it DIRECTLY to their inbox on Wednesday mornings- but they also receive an EXCLUSIVE OFFER on the Product of the Week? Subscribe now: *Podcast available below* By, Kristi Valenzuela Today we are going to focus on how to be your best at the front desk by learning how to: GREET YOUR GUEST WITH GREATNESS! This is actually part of our 4-Step Check In that we talk about with...

    Learn more about leadership! Did you know that subscribers of this weekly blog NOT ONLY receive it directly to their inbox, but they ALSO receive EXCLUSIVE OFFERS on the product of the week? What are you waiting for? Subscribe now: *Podcast available below* Featuring, Summit Salon Consultant, Jennifer Boutwell Do you feel that Millennials are your biggest challenge in leading your company? Do you feel they are entitled or lazy? Well the first thing you’re going to do is change...

    Did you know that our subscribers to this weekly blog not only get it delivered directly to their inbox but they also receive EXCLUSIVE offers on our product of the week. Subscribe here: *podcast available below* Featured on: @michaelcoleott FB Live Featuring: Summit Social Media Ninja, Summit Salon Consultant, Salon Owner of Salon Disegno and level 4A stylist- CaylaRae Dickerson. Those of you who have been following Summit Salon Business Center and Michael Cole for awhile are...

    Did you know that when you subscribe to this weekly blog, not ONLY does it come directly to your inbox- but you also receive an exclusive offer on our Product of the Week! What are you waiting for? Sign up now!   Featuring, Marti Nelson Summit Salon Business Center’s vision is to improve the professional beauty industry “one person at a time.” Part of growing people for a living includes providing mentoring in leadership development. Leadership is key to building a team that...

      Did you know that subscribers to the Summit Salon Minute receive EXCLUSIVE offers on the product of the week? Don’t miss out, subscribe now here: By Kristi Valenzuela Summit Salon Business Centers very own Director of the Product Division, Kristi Valenzuela, has started an incredible series on FB Live every MONDAY! This series is all about “HOW TO BE YOUR BEST AT YOUR FRONT DESK!” To launch this series, we’ve devoted this weeks Summit Salon Minute to her very first episode. To...

  Product of the Week:   Did you know that when you subscribe to this weekly blog, not ONLY does it come directly to your inbox- but you also receive an exclusive offer on our Product of the Week! What are you waiting for? Sign up now! Q&A: Salon Dress Code Featuring, Summit Salon Consultant, Maria Isaac *Podcast Available Below*   Dress code is important to a salon company because it completes the culture. It shows the service providers true commitment to being the best...

    Did you know that when you subscribe to our weekly Summit Salon Minute, NOT ONLY do you receive these salon business tips directly to your inbox, but YOU ALSO receive an exclusive offer for the product of the week! Grow your business knowledge and library with the Summit Salon Minute. Subscribe here: Coaching vs Mentoring By Dana Deason *Podcast available below*   AS AN Owner/Manager DO YOU often find yourself meeting with a team member…. trying to decide how to respond?  YOUR...

    By, Victoria Perry *Podcast available below* Let’s face it, literally, the “Fountain of Youth” or “Magic Potion” to completely reverse aging skin is still a mythical, urban legend. In the arena of cosmetic injections, laser, peels and active cosmeceuticals, it can be quite overwhelming on how to begin a start-up of a Med-Spa department in your salon company. Depending on how extensive you want to develop your service menu, there are certain factors that must be in place to...

    Did you know that our subscribers receive exclusive offers for the Product of the Week in their inboxes on Wednesdays? You can too, don’t miss out!  Featuring Michael Nikolas *Podcast Available Below* The majority of salon owners came into the industry as service providers who were passionate about servicing guests and making those beautiful before and after moments happen. As a stylist, your career is focused on you and your goals and on the customer service that you deliver to...

To learn MORE about First Impressions, Consider our First Impression Workshop! This is where one of the Summit Salon Front Desk Experts comes to YOUR salon company and works side by side with your front desk team and service providers! by Kristi Valenzuela *Podcast available below* The first impression that a salon makes on a new client is VERY IMPORTANT because, like it or not, people “judge” us.  The first impression is a way that a guest will determine very...

If you are a subscriber of the weekly Summit Salon Minute, then you have received an exclusive promo code in your email for our product of the week! If you are not a subscriber, become one now, here Featuring Lashawnda Hall *Podcast Available Below*   Certified Front Desk Trainer, LaShawnda Hall, has 9 years of experience working inside of salon boutiques. Her previous experience in visual merchandising, wardrobing, personal styling and guest handling impacted her success in sales in...

  Featuring, Michael Nikolas *Podcast available below* Michael Nikolas is a service provider turned salon owner turned salon MASTER with Summit Salon Business Center. He has consulted with some of our greatest success stories and that is because he knows from experience what it is like to transition from being a service provider to being a business owner. Today he wants to tackle the challenges and offer his tips for growing success in your salon company! Here is his perspective: The...

        Did you know that our weekly subscribers to this blog not only receive this directly to their inbox they also receive EXCLUSIVE OFFERS on our product of the week! What are you waiting for? Subscribe below!   Featuring, Kristi Valenzuela *Podcast available below* Buyer personalities– everybody has one. Some are easier to spot than others, but they are all there. As salon owners we’ve definitely heard the following statement (or as service providers, we’ve most likely said...

Featuring, Joe Atang *Podcast available below* Disposable video. Snapchat made it famous- and now it is being embraced by other social media platforms. We have Instagram stories and, newly introduced, Facebook stories. Long seen as something used more for showing off your dinner, Summit Salon Business Center wants to talk about how disposable video could help YOU increase your brand awareness, build more personal relationships with your followers and increase sales. Summit Salon...

Featuring, Luke Huffstutter Getting MORE clients to pre-book their next appointment will positively impact a service providers WHOLE LIFE. It’s true, and I’ll tell you why. Let’s start on the personal side of things– the way a service provider feels. It begins and ends with your books. * When you are pre-booking over 70% of your appointments, your books LOOK full. When your books LOOK full, you FEEL epic, beautiful and SUCCESSFUL! When you look ahead and your books look empty… you feel...

*Podcast available below* We’ve all heard the phrase, it’s not what you say it’s HOW you say it. Well, it turns out, it IS what you say… In the professional beauty industry, the words we choose to use to communicate actually CREATE our culture. If you want a salon company that is exceptionally-led, highly-profitable, team-driven and sales oriented then you need to set your clientele and staff up for hearing what you are really saying. * SALON COMPANY VS SALON Saying “salon company” as...

Why your stylists are still showing up late and out of dress code!   *Podcast Available Below* Salon owners frequently express frustration about service providers showing up late, being out of dress code, leaving early… etc. More often than not, instead of focusing on what the service providers are doing wrong- the owners need to take a step back and evaluate what THEY could be doing to send the wrong message. Summit Salon Consultant, David Hodges, who is the owner of multiple location...

Featuring, Director of Finance, Dawna Pettipas *Podcast available below* A budget is crucial to the successful operation of any business as it allows you to measure the performance of your company.  It provides information that owners/managers need in order to make decisions about the salon company.  An owner needs to know if they are going to have enough money to fund the business, so they need to ensure they are not spending more money than the business is taking in.  A budget can help...

Featuring, Gavin Salsbery *Podcast Below* A Salon Boutique is a salon company which also features apparel and accessories for purchase. We have all encountered when this is done right… and when it is done very wrong. Summit Salon Consultant, Gavin Salsbery, has been consulting with and is now a partner in salon boutique, Urban Eve. His experience in branding, marketing and salon business gives him incredible insight into this niche market. Here is his perspective of the growing salon...

  Featuring, Julie Molina by, Sara Ren Altizer **Podcast available below** In analyzing purchasing behavior among consumers in salons, statistics show that the probability of purchasing one product increases depending on the amount of products recommended (especially when placed on the counter at the front desk at check out.) * One product recommended, probability of purchase: 50% * Two products recommended, probability of purchase: 75% * Three products recommended, probability of...

Featuring, Marti Nelson *podcast below* Being held hostage and recruiting qualified service providers continues to be two of the top challenges salon owners face today. Often I hear owners say that they just want to hire someone with a clientele! In a perfect world, a stylist would arrive at my salon with a full clientele. She’d be a model employee, eager to work, and with a great attitude. I’m sure that this could happen; I just know that it is not the reality in most cases! Within the...

  Featuring, Mike Brandon In any successful business, coaching is a vital part of building employee loyalty and having consistent and objective accountability. In the Summit Salon Systems Career Path there are defined goals and numbers which outline a service providers ability to earn promotions based on their demand of time. Creating the space for monthly one-on-one’s with each service provider enhances salon culture by sharing the vision with each team member. They can clearly see what...

Featuring, Dave Kirby *Podcast Below* Salon owners resort to desperate measures in a challenging economy. In an attempt to maintain their footing some choose to abandon their leadership responsibilities and hide behind the chair- devoting attention to salon guests while leaving their staff without guidance. Some choose to be lured away from long term relationships with distributors and manufacturers by short term discounts. And some choose to steal staff from competitor salons. While one...

You serve others, but do you serve you? *Podcast available below* Tons of books are written on personal wellness. There are life coaches and entire industries devoted to helping people maintain more balance in their lives. The truth is, life gets busy. And most days it is hard enough as a business owner or service provider to keep your company moving and keep your business growing, let alone to try to focus any of that attention on yourself! Personal wellness is a balance of mental,...