Reviews
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“I listen to all of Moises’ podcasts and this is his best. Not sure why, it just is.”
morphorod via Apple Podcasts ·
United States of America ·
12/08/14
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“Interesting war stories about good and bad customer service experiences, but I was expecting advice and/or insight into providing better customer service which is sparse.”
Anjelry via Apple Podcasts ·
Australia ·
12/07/14
“Get ready to laugh and cringe and rage at some hilarious and incredulous customer service stories from the front lines and from the customer's end too. I mean, deep down, haven't we all had a customer threaten us if we didn't have the game he wanted? Or go through heck trying to just get a...”Read full review »
joecab via Apple Podcasts ·
United States of America ·
12/06/14
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“OK - I listened to the most recent one because Marco Arment blogged about it as it was his wife on. But got into an engaging discussion about business, customer service, development: in an area I wouldn't normally be interested in - wedding photography. A bit tech leaning but as the recent...”Read full review »
SneekJ via Apple Podcasts ·
Australia ·
08/05/14
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“Everyone who works is in customer service in one way or another. It is a nice balance to hear some of the great, positive case studies, along with other episodes that vent about some of the bad and some of the downright awful!”
long-life via Apple Podcasts ·
United States of America ·
04/01/14
“Considering my entire life's work has involved some form or another of CRM in one format or another, I loved the idea when I heard it mentioned by Merlin Mann & John Roderick on their podcast, so I jumped over & listened... It is GREAT! I belive it would be a solid listen if in CRM or not!...”Read full review »
BluCowgirl via Apple Podcasts ·
United States of America ·
03/14/14
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