Pip Marlow and Russel Howcroft are joined again by Ros Coffey from Macquarie Bank and Natalie Screen from Xero to explore the relationship between employee engagement and customer experience.

Pip Marlow and Russel Howcroft are joined by Simon Southwell from National Australia Bank to discuss IT Transformation, customer centricity and technology as an enabler for personalised experiences

Pip Marlow and Russel Howcroft are joined by Kieran O'Meara from Telstra to discuss the complexity of Business Transformation and ensuring you thrive and not just survive.

Listen to industry leaders from Australia and New Zealand about the challenges of delivering business success based on modern customer experiences.

Pip Marlow and Russel Howcroft are joined by Natalie Screen from Xero to discuss IT productivity and business efficiency in a new era of value and trust, where customer expectations are driving change.

Pip Marlow and Russel Howcroft are joined by Katrina Konstas from Afterpay to discuss the art of balancing customer experience with technology, trust and business growth at scale and pace.

Pip Marlow is joined by Ros Coffey from Macquarie Bank to explore customer experience: the connections between customer and employee experience, culture, and business and community success.

Pip Marlow, CEO of Salesforce A/NZ, and Russel Howcroft join industry leaders to explore Customer Experience, Business Transformation, Accelerating Value, IT Transformation and Business Growth.