Meet Joyce Weiss, the Conflict Resolution & Communication Coach. Did you know that unresolved conflict at work costs US companies a whopping $359 billion in losses every  year? HR and Business Professionals state they spend more than 2½ hours per week trying to resolve conflict.  Joyce shares...

Conversations can become contentious in a hurry in the current climate; whether you are talking politics, values, or any number of topics. Everyone has the need to be seen and heard, but the skill of listening sometimes seems like a lost art.  It takes intentional effort to listen well,...

Tracy Johnstone communicates “The Johnstone Difference” with warmth, authenticity, and a professionalism that inspires. Tracy’s experience as owner and operator of a chain of McDonald’s franchises equipped her with fascinating and powerful truths about how to hire well and build a team of...