Why is water damage so significant in construction sites? Why does it create so many issues for insurers? How can we raise awareness of the prospect of water damage and reduce its incidence? In this episode, we’re discussing water damage, a rising problem in construction insurance and one of the leading causes for claims in the UK. It has caught the eye of insurers, who are doing all they can to make sure that construction companies recognise the issue. We’re thrilled to be speaking with...

What constitutes a suitable work/life balance? How much does going the extra mile at work facilitate career progression? How much has the pandemic impacted attitudes to work, productivity and flexibility? In this episode of the Insurance Broker Podcast, we’re very pleased to be speaking with Laura Hancock, Founding Director of Yutree Insurance and Deputy Chair of the BIBA board. In conversation with Boston Tullis’ Sarah Myerscough, she performs a deep dive on a recent BBC article (linked...

Are you considering putting your business on the market but unsure about what to do? Are you concerned about how selling your business might affect customer relationships, your employees, and the brand itself? In this week’s episode, we’re thrilled to be speaking with David Leslie, Founder and Managing Director of Leslie James Acquisitions. In conversation with Boston Tullis’ Sarah Myerscough, he grants listeners a deep dive into the M&A (mergers and acquisitions) insurance market,...

Are you concerned about the rising cost of doing business? Are you unsure about how you can advise and support the small businesses most deeply affected by this crisis? In this episode, we’re very pleased to be speaking with David Perry, Managing Director of the FSB Insurance Service, about the rising cost of doing business and the role of insurance in confronting and mitigating this crisis. In conversation with Boston Tullis’ Sarah Myerscough, he focuses specifically on how smaller firms...

Are you a broker keen for your voice to be heard but unsure what channels to use? Are you interested in BIBA membership but unclear about what benefits it can bring for you? In this week’s episode, we’re very pleased to be speaking with Graeme Trudgill, Executive Director of the British Insurance Brokers Association (BIBA) about the group’s annual manifesto. In conversation with Boston Tullis’ Sarah Myerscough, Graeme elucidates how BIBA collates the concerns of its members over the course...

Are you a new business owner, or intrigued by the possibility?  Are you unsure about the nuts and bolts of ‘work culture’, and how it can be effectively constructed in a new business? In this episode, we’re thrilled to be speaking with Emily Kenna, founder of Sense Risk Solutions, a community broker aiming to provide high quality advice and support to corporates when managing their risks and insurance. In conversation with Boston Tullis’ Sarah Myerscough, she explains the importance of...

Are you concerned about how your business, and the insurance industry as a whole, is perceived by the public? In this mini episode of the Insurance Brokers’ Podcast, we’re thrilled to be speaking with Brett Sainty, CEO of BLW Insurance Brokers. As a highly experienced and regarded industry professional, Brett is well-placed to discuss the broader public perception of insurers, which he suggests is gravely insufficient. In conversation with Boston Tullis’ Sarah Myerscough, he suggests that...

Have you ever considered starting a podcast? In this episode, we’re thrilled to be speaking with returning guest Adrian Saunders, Commercial Director of Ecclesiastical Insurance. In conversation with Boston Tullis’ Sarah Myerscough, he discusses Ecclesiastical’s first foray into podcasting, Covered In 15, a bi-weekly series of conversations regarding various topics relevant to brokers and insurance professionals, which has already proven to be highly successful. Adrian explains why and how...

Are you concerned about achieving ROI for your business when you attend events? Are you unsure how to maximise the marketing and interpersonal potential of exhibitions and conferences? In this episode, we’re thrilled to be speaking with new guest Rachael Light, and returning guest Gary Williamson, the Specialty Lines Director and Managing Director of Kingsbridge Insurance Brokers, respectively. Following their fantastic approach to this year’s BIBA conference, Rachael and Gary discuss how to...

Is your organisation using its marketing department as well as it could, or should? Are you unsure how marketing can improve sales in an industry so reliant on face-to-face contact? In this episode, we’re thrilled to be speaking with Michelle Leach and Verity Blair, co-founders of the Insurance Marketers Group (IMG). The organisation was created in 2010 in order to give insurance marketing professionals the opportunity to meet face to face, discuss ideas, network, and hear from presenters on...

Are you concerned about the hardening of capacity? Would you like to develop current or new relationships with MGAs or insurers? In this episode, we’re thrilled to be speaking with Michael Keating, CEO of the Managing General Agents’ Association, about the upcoming MGAA Capacity Exchange. The event is being held at the Hilton DoubleTree in London, on September 14th. As one of the MGAA’s flagship annual events, it offers a fantastic opportunity for MGAs and insurers alike to meet, and extend...

Have you missed the interpersonal connections which are so integral to the insurance industry over the past two years? Are you keen to get more involved in the industry community, or to reaffirm the connections you once had prior to the pandemic? In this episode of the Insurance Brokers’ Podcast, we are thrilled to be speaking with Emma Chapman, Head of Conference at BIBA, who is leading the team responsible for organising this year’s in-person event! In conversation with Boston Tullis’...

Are you feeling overwhelmed by the immense level of practical knowledge your clients now require of you? Or do you feel confident both in your understanding of the risks facing your clients and their businesses, and in the products you have provided them with? Either way, it’s becoming increasingly apparent that clients are looking for bespoke products which fully cover them against all potential losses, particularly in niche markets such as railway-adjacent construction. In this week’s...

Are you concerned about the speed of market evolution, and trying to keep up the pace? How can you boost efficiency in your acquisition of solutions for your clients? Is there any way to remain confident in your business ventures as the world remains profoundly uncertain? In this episode of the Insurance Brokers’ Podcast, we’re very pleased to be speaking with Warren Bainbridge, Head of Wholesale and Distribution at Kingsbridge Insurance Brokers. Warren has extensive breadth of experience...

Do you ever feel unconfident in your ability to present risks to insurers? Have you made several risk presentations, but not heard back from the insurer? Are you keen to learn how to boost your presentation skills? In this episode, we’re very excited to have three guests: the Regional Directors of Ecclesiastical Insurance, Francis Carroll, Adrian Tate, and Robert Lloyd. They discuss the profound significance of accurately presenting risks to insurers, both in order to secure the appropriate...

Are you concerned about staying ahead of the curve as many industries become increasingly oriented towards online products and productivity? Do you feel unsure about how to keep yourselves and your clients informed as new cyber-risks perpetually emerge? In this week’s episode, we’re thrilled to be speaking with Patrick Brice, the Distribution Director at CFC Underwriting, a specialist commercial insurance provider with a keen interest in identifying emerging risks and identifying cyber...

Are you unsure as to what kind of broker you are, or wish to be? Do you have a vague understanding of where your interests lie, and wish to reorient yourself and/or your business towards them? Are you interested to learn the various benefits and potential pitfalls of being a generalist or a specialist broker? In this episode, we’re thrilled to be speaking with Chris Withers, the Broker Distribution Director for Ecclesiastical Insurance, about the firm’s recent research into broker...

Good mental health is essential to our general wellbeing. Depending on how we manage it, it can be highly conducive, or deeply destructive to our productive output. As we gradually approach the aftermath of a world-changing pandemic, incorporating such awareness into the workplace, and indeed, all areas of our lives, has never been more urgent. In this special hybrid episode, the worlds of the Insurance Brokers Podcast and Coffee, Calm & Connection merge. We are delighted to be speaking...

Things are changing in the world of insurance. What can you do to stay ahead of the curve? How can you adapt your business in order to acclimatise to this new landscape, which has been changed forever by big tech companies such as Amazon and Google? In this episode, we’re thrilled to be speaking with Henry Newby, the Partnerships Director of Superscript, an innovative start-up insurance provider. Superscript recently announced a partnership with Amazon, to provide policies to British SMEs...

Over the last ten years, the insurance industry has been utterly transformed by an array of technological advancements, but perhaps most profoundly by the amassing of publicly available digital data. It has quickly become apparent that such information can drive business intelligence, which can subsequently drive customer engagement, which in turn drives sales growth. Are you interested in the potential of data collection, analysis, and interpretation for your own business, but unsure of...

Are you seeking to streamline the claim-making process, but unsure where to start? Are you struggling to keep up with your competitors, and looking to boost efficiency? Are you concerned by the emergence of instant gratification in business interactions, and determined not to be left in the dust? In this episode, we’re very pleased to be speaking with James Brown, CEO of Smart Communications. In conversation with Boston Tullis’ Sarah Myerscough, he explains the profound importance of great...

Whether you work in a large corporate broker, or a small provincial, David Perry has that T-shirt and has some wise words to say about how the SME market is faring.   Quote of the Episode: “I think that one of the things that we all have to remember about smaller firms is that quite often, the proprietor is the finance director, HR director, health and safety specialist, IT and systems person and has to deal with all of the conduct and compliance as well. And then when he's not, or she...

Are you looking to expand your client base? Are you struggling to retain a balance between offering niche, specialist policies for specific problems, and more generalized insurance solutions? Would you like to venture into educative marketing for your brokering firm? In this episode, we’re excited to once again be speaking with Richard Miller and Mark Hicks, senior team members of Arden Insurance Brokers. In conversation with Boston Tullis’ Sarah Myerscough, they discuss the importance of...

Glowsure are a local community broker facing all the challenges of changing small business owners in our rapidly changing world. In this episode they discuss tech, marketing and the customer journey. Quote of the Episode:  “And it's really important within like sales and marketing to get the right partners to work with.”   About The Guest Hosts Wesley and Rebecca Haynes are the Directors of Glowsure, an independent insurance broker based in Waterlooville, Hampshire, and creators of...

Gary Corke has built and run hugely successful MGAs and is looking to go global with his new venture Sapphire. You could learn a lot from this fascinating journey.   Quote of the Episode: “The use of syndicate in a box is another alternative capital stream. I think it's fair to say that the MGA footprint as we see it now will be very different in two or three years time.”   ABOUT THE GUEST Gary Corke hoped to become a professional rugby player, but when that dream didn’t quite...