ZERO Cost! How To Use Behavioral Science To Improve Your Customers Experience
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Description
We got mail! One of our listeners asked us how businesses with a small budget could employ behavioral science concepts to improve their experience at little or no cost. We shared 11 of our zero cost (or at least next to nothing) strategies for using the concepts we talk about on this podcast. In this episode, we talk about what you should do before you implement a new customer experience moment designed with concepts from the behavioral sciences and how you can get started with little to no budget to spend.
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