Whether you're a seasoned agent or just getting started, mastering active listening is a game-changer. It's one of those skills that's deceptively simple yet absolutely crucial. But don't worry, I've got your back—In this episode, I share five practical tips to help you become a listening pro, build trust with clients, and boost your business. Hey, it's Christine, and welcome to episode 79 of the Know Like Trust podcast! Today, we're exploring a topic that's been on my mind for a while: the...

Karen Stone is a REALTOR who has successfully reinvented herself multiple times, transitioning from corporate marketer to Manhattan REALTOR, and then to Park City, Utah. In this episode, Karen shares her journey, including how she overcame limiting beliefs, built a thriving real estate business, and adapted to new markets. If you're a real estate professional looking to make a transition or level up, this episode is for you. Tune in to discover actionable tips on how to make bold moves,...

In our latest Know Like Trust for Real Estate episode, I chatted with Jennifer Staats, the entrepreneurial force behind Staats Solutions. Jennifer's company specializes in virtual operations management for real estate teams and brokerages, bringing scalability and efficiency to the often chaotic and non-glamorous business back end. Her real estate story began when she became a real estate agent and went on to create her successful operations firm, Staats Solutions, which helps clients scale,...

We are replaying one of our most beloved episodes! Kathleen Black is a globally recognized high-performance and mindset expert, bestselling author, and speaker. Kathleen's journey has been showcased in the two-time Emmy-nominated documentary, "The Relentless One," her inspiring story is the catalyst for her holistic approach to leadership and mindset training. This holistic approach is what sets her apart and has contributed to her clients' monumental success, adding billions of...

In this podcast episode, we dive into the world of Sam Hewit, a real estate pro from Toronto with 25 years under her belt. Sam's story is about growth and empowerment, from her early days answering phones to selling homes and now mentoring agents for long-term success. She gives agents strategies to avoid the highs and lows of real estate and stay a steady course. Sam leads the team at Royal LePage Signature, the biggest Royal LePage franchise in Canada, and she's got some innovative...

Welcome to our first KLT Mini-Pod! These mini-pods are meant to be short, sweet, and full of actionable insights you can apply immediately to your real estate business. In this mini-pod, Carrie and I dive into a lively discussion about the importance of authenticity and consistency in personal branding. Our chat, sparked by Kate Middleton's recent faux pas and doctored photo, really hit home for us as real estate marketers. It got us thinking about the real essence of branding, which isn't...

In real estate, one year without a sale can feel like an eternity. But for Diana Zaya, that tough year was a turning point. She leaned into data to help guide her path forward. She went on to close four million in sales the following year, which was a lot 25 years ago. It was at this point that Diana's love of data began.  Now leading Maverick Systems, Diana equips real estate brokerages with the tools to boost agent performance and retention and attract agents who fit into the...

Today, we're diving into a topic that, let's be honest, doesn't get the spotlight it deserves – retiring from real estate without leaving money on the table or feeling lost. Our special guest is Nancy Robinson, the VP of Sales at Christie's International Real Estate - Sereno in Northern, CA. Nancy is uber passionate when it comes to preparing agents for a smooth and profitable retirement. According to the National Association of REALTORS, the average age of a REALTOR is 57 and...

Kathleen Black is a globally recognized high-performance and mindset expert, bestselling author, and speaker. Kathleen's journey has been showcased in the two-time Emmy-nominated documentary, "The Relentless One," her inspiring story is the catalyst for her holistic approach to leadership and mindset training. This holistic approach is what sets her apart and has contributed to her clients' monumental success, adding billions of dollars to their sales. Kathleen's story is not just...

In our latest Episode of Know Like Trust for Real Estate, we delve into the inspiring world of Kama Burton, a trailblazer in the real estate industry.  Kama is not only a seasoned real estate agent and Broker/Owner but also a dynamic speaker, fair housing advocate, and the visionary Founder of Loving Me 1st, a non-profit organization. Kama shared her journey through real estate and leadership and how her personal experiences catalyzed Kama's commitment to creating opportunities in...

We're replaying one of our most popular episodes.  Christine D'Ercole is a celebrated Peloton instructor and a decorated track cyclist, her journey from ballerina to a fitness icon is nothing short of inspirational. In our conversation, Christine shared how her dream of telling stories evolved from ballet to acting to cycling.  Through determination, self-belief and her mantra, "I am. I can. I will. I do.", Christine not only transformed her life but also inspires others to do the same. ...

Martha Melendez is REALTOR and the VP of Talent Acquistion with Engle and Volkers Aspire Group on the Florida Space Coast. Martha is not your average REALTOR. She's a woman on a mission to make her dreams a reality, and she does so by being intentional. Martha's formula for achieving success looks like this: Write your vision down and review it every day. In Martha's case, she creates a vision board each year. Utilizing images, words and photography, she visualizes her goals and...

In a refreshing twist, this week's episode of our podcast takes an exciting turn - and I'm confident you're going to love it! We're thrilled to present a podcast swap with the incredibly talented Katie Lance.   I'm sharing one of my top picks from Katie's podcast collection. In this episode, she has a conversation with Stephanie Chumbley, the Director of Social Media and Education at Chicago Title in Portland, OR.   Stephanie offers invaluable insights, particularly about...

This week, I had the privilege of hosting an incredible guest on our podcast, Christine D'Ercole. As a celebrated Peloton instructor and a decorated track cyclist, her journey from ballerina to a fitness icon is nothing short of inspirational.   In our conversation, Christine shared how her dream of telling stories evolved from ballet to acting to cycling.     Through determination, self-belief and her mantra, "I am. I can. I will. I do.", Christine not only transformed her...

Can I tell you how excited I am to introduce you to Hilary Saunders? Hilary is the Chief Broker Officer and Co-founder of SIDE, Inc.   She's intelligent, humble, kind, and incredibly articulate. She has a passion for helping people - she's so genuine, and she wholeheartedly believes in the mission of SIDE. She's also a mom, wife, and someone who cares deeply about the future of women in leadership.   In our chat, she shared her thoughts on what makes an effective leader, how...

This is an episode that's near and dear to my heart. It's breast cancer awareness month.   For those who don't know, I'm a breast cancer survivor. In honor of raising breast cancer awareness, we've invited Jenna Russo to join us. Jenna is also a breast cancer survivor and happens to be the stepdaughter of our friend, Betti Russo.   Jenna was diagnosed with Stage 2 triple-negative breast cancer as a young mom. Her son, Nicholas, was just six months old when she was...

In this episode, we chatted with Michele Bellisari, a top-performing REALTOR renowned for her niche expertise. Michele unpacked the advantage of specializing in a particular real estate niche.   She guided us through the steps to identify the ideal niche tailored to your unique strengths and offered insights on how to magnetically attract your target audience.     Grab a notebook and a pen because there are soooo many pearls in this episode. As the saying goes, the riches...

What is publicity and why are podcasts are a strategic way to build your your brand?   This episode dives into the art of landing valuable podcast interview opportunities. I sat down with Christina Lenkowski, a PR industry veteran and seasoned podcaster who shares her insights on crafting compelling pitches, targeting the right shows, and building meaningful connections with hosts.   Discover actionable strategies that will help you break through the noise, secure sought-after...

Gidon Sobel is the Founder and President of Purple Plum Consulting, a monday.com Partner.   Gidon is a real estate expert and has created a real estate solution within monday to help real estate agents and brokerages streamline and scale their businesses.   His solution focuses on brokerage operations as well as transaction management. In our chat we'll learn why he's so passionate about the industry and how monday can make your transactions move from contract to close...

Shelley Zavitz is a successful REALTOR in Portland, OR. She's also the author of the best-selling book, Your First 365 Days in Real Estate, Founder of New Agent 365 and OnTrack Agent, the new learning platform for real estate. - You might say that Shelley learned how to do real estate the hard way. She got her license and then learned as she went along.   Shelley believed a better way existed, so she created the training, systems, and tools to help new agents succeed without all the...

Georgia Perez is the Chief Growth Officer at Live Easy, a concierge platform that makes it easy and stress free for buyers and sellers to move.   In our chat Georgia shares more about how Live Easy is helping consumers save time and money long past the closing AND how real estate professionals are using Live Easy to stay in touch support their clients throughout the entire life cycle of home ownership.     We even dabbled in the future role of AI and how Live Easy could...

Sabine Steinbrecher is the Founder and Chief Hiveologist at Hiveologie, an online learning platform for real estate professionals.   In this episode, Sabine shares the biggest challenges as it relates to learning and development and strategies for engaging, retaining and implementing key strategies to see the results in your business.       Sabine's biggest advice: Focus on an area of your business that can create a new income stream for you. Maintain a sense of...

Renée is a Wavemaker and was very busy throughout the week, capturing the moments through video and photos.   As a Wavemaker, Renée was intimately involved in the pre-event planning and promotion of the event. In this episode, Renée shared, from her perspective, what WomanUP! has meant for her growth and her career as a real estate professional.   Renée is also deeply involved in her community in support of affordable housing and helping eliminate homelessness.   ...

This week we're REPLAYING one of our favorite and most loved episodes.   In this Episode Carrie and I talked all about how to build a recognizable and memorable brand.          Carrie's advice on the best ways to stand out and become the trusted go-to REALTOR in your market:   Be consistent. This is the thread that weaves your brand together and helps it stay true to it's promise. Get help. It's tough when you're the chief cook and bottle washer. Focus on...