πŸ“Œ [RETENTION CLUB]Product-specific retention strategies for big wins with Lisa Kennelly, Global Product Marketing Strategist at Klarna πŸ—ž
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Description
In this episode, Lisa breaks down why traditional, one-size-fits-all retention tactics just don't cut it - and talks about how Klarna tailors strategies to individual user needs through personalized communications and sophisticated A/B testing - at scale.KEY HIGHLIGHTSπŸ“Œ Personalize retention strategies to align with specific user needs, avoiding generic approaches.πŸ”Š Implement A/B testing to determine the most effective retention tactics, such as targeted discounts.♣️ Collect and analyze data ...
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