A must-listen for the CX crowd
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“Great insights from the pros about NPS, customer experience and loyalty.”
BostonMarketer via Apple Podcasts ·
United States of America ·
06/15/15
More reviews of Customer Confidential
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“Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.”
Mark Mark feedback via Apple Podcasts ·
Ireland ·
09/10/15
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“This is a great resource for anyone interested in customer focused service delivery.”
Dick Richards. Aka big dick via Apple Podcasts ·
United States of America ·
07/17/15
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“Contemporary practices with great contributors”
4006david via Apple Podcasts ·
Australia ·
04/26/20
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