A must-listen for the CX crowd
Great insights from the pros about NPS, customer experience and loyalty.
BostonMarketer via Apple Podcasts · United States of America · 06/15/15
More reviews of Customer Confidential
Contemporary practices with great contributors
4006david via Apple Podcasts · Australia · 04/26/20
The podcast features some of the leaders and best minds in customer loyalty, sharing their secret sauces. It's a fun and easy listen, and is in my top 3 podcasts along with NPR Money and Startup. I learn more about loyalty from the podcast than reading most books. 'Secrets' and 'insights'...Read full review »
Customer experience fanatic via Apple Podcasts · United States of America · 08/05/15
Very much enjoyed and learned much from the orginial podcast as well as the Q&A. Please do more!
Lynn M Thomas via Apple Podcasts · United States of America · 09/02/17
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