In the connected world, where there is a conversation, there is a community manager. A manager, a moderator, and a mediator of online conversations, a community manager is the link between your company, IP, or brand and your audience. Alex Hutchi brings their perspective from the driver's seat of this ever-evolving and often misunderstood profession of the community manager. We break down the ups and downs of moderating and mediating an online community, the channels it occurs in, and how to manage your mental health while you feed the needs of your community against your own. This interview is a must-listen if you are exploring a career as a community manager or trying to understand what to look for when hiring someone that can bring that dusty Discord channel and your brand's online voice to life. Alex mentions "The Coaching Habit" by Michael Bungay Stanier https://www.amazon.com/The-Coaching-Habit-audiobook/dp/B01HH7IORO/ref=sr_1_1?crid=TJFJ8WB4HTHS&keywords=the+coaching+habit&qid=1671540973&sprefix=the+coaching+habi%2Caps%2C148&sr=8-1 Catch more of Alex here: https://www.linkedin.com/in/alex-hutchi/ https://www.instagram.com/alex_hutchi/ Catch more from the Pop-Marketer here: https://qrco.de/bcI85K