Brand and Deliver
Listen now
Description
For years, “restaurant brands” meant chains like McDonald’s or TGI Fridays. Not any more. In today’s fast-paced, hyper-digitalised world, every restaurant is a brand — whether it likes it or not. In episode 5 of The Recipe, we explore the consequences of this shift. We hear from a Danish brand director who says that any restaurant with a higher sense of purpose is a brand — and that it should be reflected in everything it does. We sit down with the creative director of one of Scandinavia’s most sustainable restaurant groups to talk about the challenges of offering plant-based fine-dining. And we engage in a little “toilet talk” with an expert in brand experience who explains why a restaurant’s bathroom should never be an afterthought.
More Episodes
Published 08/29/22
From Instagram to Netflix, there’s no shortage of  content celebrating the creative side of the culinary world. Yet there’s precious little coverage of the dark side of the hospitality industry and, in particular, the mental health issues that many restaurant workers face. In fact, from burnout...
Published 08/29/22
Our guest this month has been described as “hospitality personified”. Sam Ward is the managing director of the Umbel Restaurant Group, a collection of restaurants launched by chef Simon Rogan, who’s considered one of the pioneers of the ‘farm-to-fork’ movement in the UK. The group’s holdings...
Published 07/25/22