Welcome back to TMChats, our Innovation and Community Podcast powered by TMLabs! With the release of the TMLabs Healthcare capability this year, it has quickly become an important channel for accelerating our delivery with existing Healthcare clients and engaging with new customers looking to harness ServiceNow’s digital healthcare offerings. Today we'll be hearing from TMLabs’ Healthcare Capability Lead Joël Lignier, and Senior Technical Consultant Julian Furey on how ServiceNow’s service management platform can be leveraged for transforming the experience for your employees, clinicians and patients. Joël is a seasoned ServiceNow consultant with 20 years experience working in IT and ServiceNow. He has worked extensively with App Engine, HR, Service Portal and Healthcare. As well as hosting, Julian brings insights from over 7 years of experience, majority of it in the ServiceNow ecosphere and Healthcare. Tune in by downloading our newest episode and feel free to share with your colleagues and friends today. If you are also interested in how TMLabs can help you accelerate your digital transformation, please reach out to us via any of our channels below. CONTACT US To find out more, please get in touch: https://tmlabs.com.au/contact-us/ CAREERS ServiceNow Senior Technical Consultants - apply via LinkedIn https://bit.ly/3de3jU2 or SEEK.com.au https://lnkd.in/gfzSQQde ServiceNow Technical Architects - apply via SEEK.com.au https://lnkd.in/eTyqdv5T LINKS Website: tmlabs.com.au LinkedIn: www.linkedin.com/company/tmlabs/ Facebook: www.facebook.com/TMLabs-104470212028252 Twitter: @TMLabsAustralia Instagram: @tmlabs_australia YouTube: https://www.youtube.com/channel/UC5BQgz271UL1QbIWZ-BMaAw CREDITS Host: Julian Furey Guest: Joel Lignier Contributors: Joel Lignier, Julian Furey, Tobias Schwartz and Roneel Datt  Production: TMLabs Music: provided by PremiumBeat music