Struggling to stay ahead in the current home services market? My guest today has all the secrets of crushing it in both our business and personal lives. As the owner and CEO of NexGen Air Conditioning Heating and Plumbing, Ismael Valdez is an accomplished entrepreneur, a member of our LSD peer group, and a good friend. Ismael advocates for a transformative "broke" mindset, fostering continuous personal and professional growth. He highlights the significance of seeking feedback, embracing learning opportunities, and evolving as leaders. We also discuss labor management challenges, drawing insights from market changes and the impact on private equity. Ismael offers strategies for adapting and thriving in dynamic environments. Peer support and accountability are powerful tools for personal and shared accomplishments, providing a launching pad for ideas and unfiltered feedback. Staying ahead demands constant adaptation, with Ismael stressing the integration of technology and the exploration of new practices for business resilience and relevance. Key Takeaways Introduction to the episode and guest Ismael Valdez (00:00) The value of wins and losses within peer group (02:35) Maintaining a 'broke' mindset for continuous improvement (07:17) Labor management challenges and private equity impact (11:30) Scaling businesses and retaining customers through technology integration (20:26) Tracking leads and accountability in marketing (30:30) Improving business performance through data-driven decision-making (36:19) Lead attribution and contractor management in the service industry (42:14) Innovation and collaboration in the HVAC industry (45:25) Personal growth and accountability in a group setting (48:48) Taking action and accountability in business. (58:02) Additional Resources  ➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/ ----- 👉 Grow your HVAC business with Nuve Smart Home Technology: https://www.nuvehome.com/ 👉 Connect with Ismael Valdez Website: https://nexgenairandplumbing.com/ Instagram: https://www.instagram.com/nexgenair/ Facebook: https://www.facebook.com/NexgenAC/ TikTok: https://www.tiktok.com/@nexgenontiktok?lang=en Twitter: https://twitter.com/nexgenair YouTube: https://www.youtube.com/channel/UC7RySzt7GYDD34070sLeIaQ To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.