We often see leadership portrayed as grand strategies and sweeping decisions made in corner offices. But the true power of leadership lies not at the top of the pyramid, but on the ground, in the everyday interactions between team members and leaders. Today, we speak with Scott Mann, a retired...

In times like these in our home services industry, it's easy to lose sight of the core principles that make a contracting business thrive, regardless of size. In this episode, Chris introduces his new cohost, Chad Peterman, a seasoned leader in the HVAC and plumbing industry. Chad brings a rich...

In the first part of our conversation with Mark Paup, owner of Golden Rule Plumbing, Heating, Cooling & Electrical, we talked about the fundamentals of building a home services business, including the importance of having streamlined systems and processes in place. Now, in Part 2 of the...