Whether you're an agency or a tech platform, everyone talks about the importance of listening to your customers and gathering feedback. But, all too often, that feedback starts and ends at a rushed 2-minute chat before getting into the main agenda of a 30-minute call. But what if you had a...

Trinity Mouzon Wofford went from making Golde product by hand to launching in Target stores this year. We discuss how an omnichannel approach, community focus and smart PR strategy drove growth for the brand.