Is collaborating between departments impossible? Not if you step back and stay focused on the mission. In this episode, Missi Carmen, Director of Global Marketing and Digital Strategy at SYKES, offers her take on getting departments to work better together. It all starts with “living the brand” and learning to listen to others. In this conversation, you’ll hear Missi share how the pride of ownership and celebrating success play a critical role in successful collaboration. What does Missi think it takes to be a B2B Difference Maker? Tune in to find out. Resources: Missi’s Walk-up Song: 9-5 by Dolly Parton