Customer Service Academy
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In this episode we invite Christy Cook into the studio to discuss sustainability and ESG (environmenal, social, and governance).  It is all about ensuring you deliver great experiences as well as make a positive impact in your community.   Visit https://www.4xi360.com/truenorth to learn how you...
Published 05/19/24
In this episode we will discuss 5 strategies to create a culture of customer centricity in your organization.  In other words, let's keep customers at the center of everything we do. Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.   - Start by prioritizing...
Published 04/22/24
In this episodes we invite Peter Voss from Aigo.ai into the studio to talk about Artificial Intelligence and how it can reduce friction for customers and consumers. Visit https://thetonyjohnson.teachable.com/ to invest in your sales team.   - Don't let the rulebook get in the way of creating...
Published 04/08/24