In this illuminating episode, Jeff delves into the crucial interplay between organizational culture and sales strategy with Alice Heiman, a renowned sales leader and consultant. Together, they navigate the intricate landscape of modern business, highlighting the indispensable value of a strong sales mentality that emphasizes customer relationships, strategic market growth, and clear communication. Alice and Jeff bring the need for a clear exit strategy to the vital importance of aligning team...

Join Jeff Hunt in an engaging replay of a previous episode of the Human Capital podcast, featuring Cassandra Goodman, a distinguished figure in the world of business and leadership. Cassandra is known for her impactful roles in companies like GE, Adobe, and Mastercard, bringing a refreshing perspective to leadership with her latest book "Being True." In this conversation, Jeff and Cassandra delve into the "True Leadership" concept, encouraging us to move away from conventional leadership...

In this enlightening and transformative episode, Jeff welcomes Jeanine Turner as his guest. Jeanine is the author of "Being Present." Jeanine is also a Professor at Georgetown University, and she brings over three decades of research into how we use communication technologies and how they, in turn, shape our interactions at work, at home, and beyond. They start by dissecting the concept of "budgeted presence," where tasks often take precedence over relationships. From the challenges of...

In this episode, Jeff interviews Kelly Ann Doherty the current Executive VP and Chief Administrative Officer at the Mr. Cooper Group, overseeing a very large aspect of the company’s people and operations functions. She has nearly 20 years of experience serving some of the nation’s leading organizations in both Communications and People Ops. Jeff and Kelly Ann delve into corporate communication myths, emphasizing the dual role of both the "little C" in everyday dialogue with employees, and...

This week Jeff returns to his engaging conversation with Gloria Mark, Chancellor’s Professor at UC Irvine. Join Jeff and Gloria as they delve into the intricate relationship between our digital and offline behaviors. They explore the impact of technology on stress, mood, and overall well-being, shedding light on the challenges posed by information overload, especially in the workplace. Listen in as Jeff and Gloria challenge the myth of multitasking and unveil the advantages of monotasking....

In this replay of a captivating podcast episode, Jeff sits down with Jim Harter, Chief Scientist of Workplace Management and Wellbeing at the Gallup Corporation. They explore the enduring impact of the pandemic on work culture and customer relationships, drawing insights from Jim's book, "Culture Shock." Together, they tackle the challenges organizations are facing post-pandemic, from strained customer relationships to declining employee engagement, offering solutions for a better world of...

Revitalize your workplace culture, step into this special replay episode where Jeff invites you to rediscover the profound insights shared by Ginger Hardage, former C-Suite Executive at Southwest Airlines. Ginger is known for her expertise in culture-building. Join as Jeff and Ginger emphasize the importance of putting employees first, transparency, and storytelling to connect employees with the company's values and purpose. Ginger highlights the importance of involving employees in...

This week, Jeff invites you to relisten and rediscover the insights shared by best-selling author and productivity expert, Chris Bailey. In this episode, Jeff and his guest talk about something that feels counter-intuitive to many; reducing workplace stress while also achieving higher productivity. In their conversation, Chris shares with Jeff about the science behind living a deeper, more intentional life. They discuss the link between calmness and productivity, the impact of dopamine on our...

In this episode, Jeff delves into the complex but crucial topic of trust, both business and personal relationships. Trust serves as the adhesive that binds individuals, organizations, and societies together, playing a pivotal role in determining the success of a company and its relationships with its employees and customers. Jeff's guest for this insightful interview is Dr. Henry Cloud, a renowned leadership expert, clinical psychologist, and bestselling author with extensive experience in...

On this episode, Jeff welcomes Rob Seamans, PhD, an Associate Professor at the NYU Stern School of Business. Rob is also the director of the Center for the Future of Management, and was previously the Senior Economist for technology and innovation on President Obama's Council of Economic Advisers. Rob’s research focuses on how firms use technology in their strategic interactions with each other, and the economic consequences of AI, robotics, and other advanced technologies. Rob and Jeff...

Join Jeff for an eye-opening conversation with Candice Smith as she shares her incredible journey growing up in apartheid South Africa. Candice discusses challenging a system that marginalized voices based on skin color, and how she discovered the power of the thinking environment. Candice and Jeff discuss horizontal vs. vertical leadership development & the importance of developing cognitive, emotional, and ethical capacities for more inclusive and effective leadership. Candice...

In this episode of the Human Capital podcast, Jeff welcomes a special guest from Australia, Cassandra Goodman, who introduces her latest book titled "Being True." What makes Cassie stand out is her wealth of experience in the business world and her extensive time as a senior executive and an external consultant. She has made a significant impact on renowned companies like GE, Adobe, and Mastercard, but what really sets Cassie apart is her mission to help leaders embrace their authentic...

In this week's episode, Jeff interviews David Salyers, a former C-Suite Marketing Executive at Chick-fil-A. David played a pivotal role in creating Chick-fil-A's exceptional culture, resulting in remarkable achievements like 10 times revenue per location of the average competitor, and a 97% employee retention rate. David shares how a focus on building a strong culture and prioritizing service over profits led to Chick-fil-A's success. Jeff and David explore the relationship between brand,...

In this episode of the Human Capital Podcast, Jeff discusses the importance of fostering healthy conflict and building a positive workplace culture. This week's guest is Ginger Hardage, a former C-Suite Executive at Southwest Airlines who is known for her expertise in culture-building. Jeff and Ginger emphasize the importance of putting employees first, transparency, and storytelling to connect employees with the company's values and purpose. Ginger highlights the importance of involving...

In this exciting episode, Jeff interviews Todd Westra, a successful entrepreneur. Todd shares about his journey which began as an eight-year-old with a paper route and ultimately allowed him to scale and successfully exit from several successful companies. Todd explains that in life, you can turn almost anything you love doing into a business if you can solve a problem. He also highlights the importance of setting clear values and a company culture that aligns with your goals. Todd and Jeff...