Ses. 1-5: People: The Heart of Lean - Listen - Introduction to

Introduction to Lean Six Sigma Methods (2012)

Ses. 1-5: People: The Heart of Lean

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Description

This session covers the challenges of the human element of Lean and considers ways to keep workers productive and happy. It includes an in class debate with teams discussing the competitive advantage of early Lean adopters vs. second followers.

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Introduction to Lean Six Sigma Methods (2012)

Published 12/30/13

Ses. 3-6: Six Sigma Basics

This session introduces six sigma, a valuable approach for improving process quality. It includes an active learning exercise in which students learn how to interpret a basic statistical process control chart.

Published 12/30/13

Ses. 3-5: Quality Tools and Topics

This session covers why quality is essential to Lean in achieving customer satisfaction. The instructor presents various tools for ensuring quality and discusses why inspection is an ineffective means of producing high quality products and services.

Published 12/30/13