Are you giving your live chat the correct structure? "So our plan is we change these live streams from a current scenario where 95% of the people are ignored to one where 95% of the people will be included. Where if someone has an answer to how are you feeling today? That answer is not going to be lost among 998 other people chatting the same thing." Lux Narayan, Making Conversations Count - October 2022  In an area with expensive internet? Here's a lower bandwidth version for you Here's a written to be read transcript Live chat. What a nightmare it can be. And if the pandemic has taught us anything, it's that the preferred way of doing any kind of presentation or talk is now online in the live chat forum. This week's guest is attempting to turn the live chat experience on its head, making it less awkward, less clunky, and way more fun! Lux Narayan is the head honcho at the AI telecoms company Unmetric. And as he explains to Wendy, his vision for the future of live chat is to bring us all closer together through conversation. How very on brand....   You'll learn... Obituaries and the whole subject of legacy How Name, Place, Animal, Thing happened What do you do? Better questions to ask in networking How Lux is revolutionising live chat and YouTube   What IS Making Conversations Count?   "Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.   Missed our previous episodes?   You can catch up with any of the other guests we've been making conversations count with, here:   https://makingconversationscount.com/episodes/   Listen to Making Conversations Count   On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:   https://makingconversationscount.studio/listen