In this week's podcast, Mike Surtees shares the gripping tale of Highball, his thriving indoor climbing center in Norwich.
Despite the challenges, including a forced relocation and the pressures of scaling up both physically and financially, Mike's journey is a testament to strategic growth and...
Published 05/02/24
I’ve found the top 20% of clients are often responsible for 80% of revenue and the top 4% of clients are responsible for over 60% of the revenue.
This is fascinating, because what it means is these clients were worth almost 1000 times more in profit than the bottom 20% of clients.
Follow along...
Published 04/17/24