Worth your time
There are many CX and CS focused podcasts but they mainly just promote their own specific consulting or frameworks. This show does a great job in reflecting learnings while not going too vendor heavy.
JHKeeso via Apple Podcasts · United States of America · 05/27/19
More reviews of The Chief Customer Officer Human Duct Tape Show
I really like the insights by the guests and it’s extremely informative. However, I’ve had to resort to just read the podcast notes because the interviewer interrupts and it’s super distracting. It took me a few podcasts to try and figure out why my retention of the content was near zero. It’s...Read full review »
Fischbeck via Apple Podcasts · United States of America · 03/03/20
I love this podcast series! As a Customer Success professional I think this podcast is fascinating and very well done. The guests are leaders in their field and it's so interesting to hear how they got started and their experiences. Please keep going!Read full review »
RR44MM via Apple Podcasts · United States of America · 05/10/17
Fundamentals of innovation across the organization to enhance both the consumer engagement itself and the portfolio of tools used to create efficiencies, simplify processes and amplify a consistent and authentic voice-of-the-customer - what matters and how badly. Brilliant perspective from...Read full review »
@StaceyMarcelle via Apple Podcasts · United States of America · 06/25/16
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