In this special holiday episode, I am joined by the LSD (Lean Service Degenerates) group to reflect on what made 2023 such a rollercoaster ride and how we're gearing up for an epic comeback in 2024. Buckle up because we're about to get real, unfiltered, and maybe a little bit wild! So, 2023, huh? What a ride! We all set out with grand plans, aiming for the stars, and then life decided to throw us a few curveballs. But you know what? It's all part of the game. One thing we learned is that it's not just about the numbers, folks. It's about how well you can surf the waves when the sea gets rough. Adaptability is perhaps the biggest lesson most people in the trades learned. When the market started being unpredictable, we all had to switch up our moves. Now, shifting gears to the future – 2024. This is the year to double down on operational excellence. Doubling down on what makes you tick operationally is a safe bet. Also. remind your existing customers that you're still the go-to folks for their needs. It's about turning those existing relationships into a revenue goldmine. But hold on tight, folks – this is just the beginning! Part 2 of our series is coming your way, and we've got even more insights, stories, and strategies to share, where we dive deeper into the nitty-gritty of our plans for 2024.  Trust me; you won't want to miss it! This episode was sponsored by: - Smart AC: https://smartac.com/ Key Takeaways Intro (00:00) Why you need a support group (02:31) Desires and goals for the new year (10:35) 2023 business challenges (17:53) The positive sides of a tough year (22:08) Resilience and business growth (29:45) Marketing strategies that worked (31:30)  Additional Resources  ➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/ ---- Ismael Valdez Website: https://nexgenairandplumbing.com/ Instagram: https://www.instagram.com/nexgenair/ Facebook: https://www.facebook.com/NexgenAC/ Aaron Gaynor Website: https://www.geteco.com/ Instagram: https://www.instagram.com/ecoplumbers/ Facebook: https://www.facebook.com/EcoPlumbers Chad Peterman Website: https://www.petermanhvac.com/ Instagram: https://www.instagram.com/thepetermanbros/ Facebook: https://www.facebook.com/PetermanHVACIndianapolis/ Travis Ringe Website: https://proskillservices.com/ Instagram: https://www.instagram.com/proskillservices/ Facebook: https://www.facebook.com/proskillservices/ Tom Howard Website: https://www.servicetitan.com/ Instagram: https://www.instagram.com/servicetitan/ Facebook: https://www.facebook.com/ServiceTitan To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.