Thank you
How awesome! Thank you Tom for your willingness to share information with Contact Center Leaders. I look forward to listening to more and learning. I shared some of his content with my direct reports to help them learn is well. Looking forward to engaging with this community! Keep the great content coming, please! -Jess
JMC 610 via Apple Podcasts · United States of America · 05/13/20
More reviews of Advice from a Call Center Geek!
I’ve been a fan of Tom Laird and his podcasts for quite some time. He knows the call center industry inside and out and always open to sharing best practices. This is a great one. Whether it’s AI, attendance, incentives, etc, he has a podcast covering it. Don’t miss these podcasts, they’re time...Read full review »
KReifert1 via Apple Podcasts · United States of America · 11/29/19
👍🏻👍🏻
wellsieee via Apple Podcasts · United States of America · 01/01/19
Highly informative.
Francisco Arreaga via Apple Podcasts · Nicaragua · 07/13/19
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