“This is one of my “go to” podcasts for smart business advice. Not only are Shep Hyken’s guests a veritable "who’s who” of top business and thought leaders, Shep himself is a leading customer service expert who understands the importance of a service-oriented business.
Customer service is the new #1 metric that will determine a company’s success or failure - mores than their products or prices. Listen to this amazing podcast, learn from the best, and watch your business grow!”Read full review »
NickNoche via Apple Podcasts ·
United States of America ·
04/26/16
“Shep is the go-to guru on creating and sustaining an amazing customer experience. That's because he listens more than he talks and when he speaks, you always learn something new. I love his style and am honored to have been a guest. Can't wait for the next edition!!!”Read full review »
King Astro 1 via Apple Podcasts ·
United States of America ·
04/22/20
“Every conversation Shep has with guests is inspiring -- lots of great advice for anyone in business. I was honored to be interviewed by Shep, and it was a lot of fun. He shares great examples of customer service excellence. These podcasts can help shape customer-centered management to propel your...”Read full review »
clearaction via Apple Podcasts ·
United States of America ·
02/14/17