Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:01:10 In 1974, business professor Chris Argyris created a handy tool 00:06:22 How to Use the Ladder in Your Own Life 00:16:02 Consider the following speech made by Barack Obama at the 2004 Democratic National Convention 00:18:23 George Lakoff is an author and professor of cognitive science and linguistics. Hear it Here - https://adbl.co/3N9lsjI • Poor communication arises as a...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:03:54 Use a Journal and Be Your Own Therapist 00:06:50 How to Use Affirmations Hear it Here - adbl.co/3To6NDu • A journal is a powerful self-help tool that slows your thoughts, keeps track of your progress, and helps you uncover patterns as well as develop your values and goals. Use writing prompts to guide self-exploration without judgment. • Recurrent themes will emerge over time,...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:03:40 In Aristotle's time, Oration was an honored art and tradition 00:04:00 Ethos 00:06:26 Pathos 00:12:25 Cairos 00:20:29 Workplace Communication Etiquette 00:32:16 The Seven C's of Effective Workplace Communication 00:38:16 Summary Hear it Here - https://bit.ly/3GAwNag • Persuasion is about trying to change or influence someone’s mind, and it rests on knowing what that person’s...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:06:44 As Stephen Covey says, seek first to understand, then to be understood. 00:10:38 The Four Types of Empathic Responses 00:16:15 What Do You Do When Things Go Right? 00:28:54 Shift responses versus Support Responses Hear it Here - adbl.co/3OJ4V72 • Emotional intelligence is also something we do rather than something we are. Thankfully, it can be learned. • Empathic listening is...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:01:42 Pleasing others becomes a transaction or a deal 00:02:44 Mindfulness Meditation for People-Pleasers 00:06:09 1. Sit somewhere comfortably, slow your breathing, and relax. 00:06:16 2. If worries, concerns, and anxious thoughts pop up, say hello to them but set them aside. 00:06:26 3. Focus calmly on your breathing 00:06:37 4. When distracting thoughts pop up...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:02:29 The COIN Framework 00:03:59 In Carroll’s book, The Feedback Imperative: How to Give Feedback to Speed Up Your Team's Success 00:16:56 How to Say No 00:26:48 Technique 1: The Agreement Frame 00:37:41 Technique 2: VOMP 00:42:13 Technique 3: Nonviolent Communication 00:53:53 The Six-Step Apology Hear it Here - https://bit.ly/3GAwNag • The goal during conflict is to...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:05:11 Step 1: Be Aware of What You Feel 00:09:47 Step 2: Normalize 00:11:52 Step 3: Tell the Truth Hear it Here - adbl.co/3To6NDu • When we engage in people-pleasing, we are trying to extract validation, approval, and liking from other people. However, self-validation is the ability to provide all these things for ourselves. • We create self-validation when we acknowledge and...

Easily listen to The Science of Self in your podcast app of choice at https://bit.ly/ScienceOfSelfPodcast http://bit.ly/GeniusHollins • Lincoln’s genius traits included intellectual honesty, morality, non-conventionality, and soft skills such as empathy and communication. • Lincoln had little formal education and had an ordinary background, but was someone who possessed all the skills we associate with genius. He was most talented, perhaps, at working with the genius of others. • After he...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:01:12 Broadly speaking, there are three types of validation: 00:01:44 1. Emotional Validation 00:03:52 2. Behavioral Validation 00:05:49 3. Cognitive Validation 00:10:02 In Listening to Conflict, author Eric Van Slyke outlines six listening levels. 00:14:37 To be a good listener, try to remember H-U-R: •Hearing the Message •Understanding the message ...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:02:55 Technique 1: Playing It Cool 00:07:02 Technique 2: Pulling A Columbo 00:07:29 The technique is pretty straightforward: 1. Get People Talking Freely And Carelessly 2. Slip In A Question When Their Guard Is Down 3. Show No Indication Of What’s Happened 00:11:20 •Avoid Confrontation 00:11:36 •Don’t Make A Big Show Of Listening. 00:11:53 •Play...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:05:12 Tip 1: Just Keep Quiet Really. 00:05:49 Tip 2: Show Your Compassion And Kindness ... Just In A Different Way 00:07:00 Tip 3: Train A Different Automatic Response 00:08:07 Tip 4: Change Apology Into Gratitude 00:09:12 Tip 5: Speak Plainly 00:10:45 Tip 6: Reframe Your Idea Of Politeness 00:12:27 Tip 7: Imperfect Is Not Wrong 00:13:34 Tip 8: Discern What Is In Your Zone Of...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:02:56 According to Psychology Today, emotional intelligence (EI) is “the ability to identify and manage one’s own emotions as well as the emotions of others." 00:04:02 Cultivating Emotional Awareness 00:08:01 Harnessing Those Pesky Emotions 00:13:09 Emotional Management 00:16:15 Validation As Connection 00:17:47 What Validation ISN’T Hear it Here - https://bit.ly/3GAwNag • There...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:07:45 Technique One Shotgun Statements 00:09:09 Technique Two Barnum Statements 00:11:45 Technique Three ignoring the misses 00:14:38 Technique Four passing off failures as successes 00:17:11 Technique Five Keeping It Vague Hear it Here - https://bit.ly/ExtractInfo • We can improve our information extraction skills by following some of the techniques used by fake psychics when they do...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:08:38 Psychologist Craig Malkin's book Rethinking Narcissism 00:10:59 The Soft Startup 00:13:19 The Empathic Communication Toolkit for Handling Conflict 00:20:47 Use techniques like the Positive no or the Soft Startup https://adbl.co/3shIydQ • To be both assertive and empathic, use techniques like the “positive no” or the “soft startup” when setting a boundary. • When managing...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home 00:01:34 Talk WITH people and not TO them. 00:03:07 Dr. Karl Albrecht in Psychology Today 00:15:53 Sustain Conversations with Conversational Threading and Useful Acronyms 00:22:50 Useful Conversational Acronyms The acronym HPM 00:25:17 Another useful acronym is EDR Hear it Here - https://bit.ly/3GAwNag • Having charm and charisma is not about you. It’s about the other person and...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home Hear it Here - https://bit.ly/ExtractInfo 00:01:16 From Patrick King's book how to Extract Info, Secrets and Truth, let's take a look at the importance of eye contact and then spend some time discussing active listening. 00:03:34 Effects of Eye Contact and Social Status on the Perception of a Job Applicant in an Employment Interviewing Situation 00:03:56 Accurate Intelligence Assessments...

Hear it Here - adbl.co/3To6NDu • People-pleasing behavior can stem from a harsh inner critic, who is the one telling us that we are not worth anything unless we serve others, or that we do not deserve to have our needs met or boundaries respected. • We can push against our inner critic by becoming aware of its voice and honestly answering some questions, such as: is the choice I’m making ultimately for me or for someone else? Is this voice in my head serving my interests or working against...

Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home https://adbl.co/3shIydQ 00:01:33 What to Say, What Not to Say 00:03:34 Avoid Diminishing 00:05:00 Avoid Dismissing 00:06:14 Avoid Leading Questions 00:07:11 Avoid Advice or Personal Anecdotes 00:09:31 Acknowledge Their Courage 00:09:56 Ask Empathic Questions 00:10:48 Compliment Their Character 00:11:55 Show You Care 00:12:34 An Empathic Statement Formula 00:18:18 Nonviolent...

00:05:40 Posture and Body Orientation 00:09:33 Eye Contact 00:10:54 A study led by Dr. Arthur Aron 00:11:53 The Power of Eye Contact by psychologist Michael Ellsberg 00:13:03 Kara Ronin’s “triangle technique” 00:13:41 Paralinguistics 00:15:08 The Four Ps of Voice 00:17:37 How to Improve Your Vocal Variety • When reading someone’s body language, pay attention to microexpressions, their overall posture and orientation in space, as well as their degree of eye contact. Paralinguistics...

https://www.audible.com/pd/B094NZS81Q/?source_code=AUDFPWS0223189MWU-BK-ACX0-258377&ref=acx_bty_BK_ACX0_258377_pd_us 00:02:54 “Stimulus Generalization as A Mechanism for Learning to Trust” by Oriel Feldman Hall 00:03:23 “Trust in Close Relationships” by Rempel, Holmes, and Zanna 00:03:56 More Is Better 00:08:59 “Attitudinal Effects of Mere Exposure,” researcher Robert Zajonc 00:09:43 Credibility 00:10:50 Gass and Seiter in their book Persuasion, Social Influence, and Compliance...

Hear it Here - adbl.co/3To6NDu 00:03:25 Feelings Are Never Right or Wrong 00:05:26 People Are Responsible for Their Own Feelings 00:07:30 Understand What the Goal of Communication Is 00:09:18 Applying Self-Knowledge and Asking for What You Want • Assertive communication is not about force or coercion (aggressive) or pandering and submission (passive-aggressive) but about speaking confidently from the heart. To achieve mature, healthy communication, remember that feelings are never right...

00:03:07 Can I just observe without judgment or evaluation? 00:07:41 Brian Grazer is the author of the bestseller A Curious Mind: The Secret to a Bigger Life. 00:10:39 Type 1: Diversive Curiosity This refers to being attracted to novelty. 00:11:03 Type 2: Epistemic Curiosity Epistemology is the philosophical branch of inquiry related to the theory of knowledge itself. 00:11:51 Type 3: Empathic Curiosity The type we are interested in here. 00:14:16 Keep the Spark of Curiosity Alive 00:17:25...