Authentic conversations with experts in CS
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“Rob and his incredibly knowledgeable guests consistently deliver nothing but value in each and every episode. Packed with all the essentials that make a CS/CX show fabulous — insightful trends, tips, and assets for success in this field. Plus, they bring an authenticity and insight you won’t find anywhere else. Thanks for creating such a stellar show, Rob. Keep up the fantastic work!”
Linda__Lee_ via Apple Podcasts ·
Philippines ·
05/30/24
More reviews of Customer Confidential
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“Contemporary practices with great contributors”
4006david via Apple Podcasts ·
Australia ·
04/26/20
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“This is a great resource for anyone interested in customer focused service delivery.”
Dick Richards. Aka big dick via Apple Podcasts ·
United States of America ·
07/17/15
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“Great podcast. Love the interviews and different perspectives on loyalty.”
Lp3341 via Apple Podcasts ·
United States of America ·
02/16/17
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