Amazing, great use of time
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“This is a great resource for anyone interested in customer focused service delivery.”
Dick Richards. Aka big dick via Apple Podcasts ·
United States of America ·
07/17/15
More reviews of Customer Confidential
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“Essential weekly listenting from the reference source for the Net Promoter System. I have followed it constantly for the last couple of years. Always entertaining, though some people interviewed have clearly not actually implemented the system correctly. Great stuff!”
Maurice FitzGerald via Apple Podcasts ·
Switzerland ·
08/14/15
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“Contemporary practices with great contributors”
4006david via Apple Podcasts ·
Australia ·
04/26/20
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“Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.”
Mark Mark feedback via Apple Podcasts ·
Ireland ·
09/10/15
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