Excellent Resource
Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.
Mark Mark feedback via Apple Podcasts · Ireland · 09/10/15
More reviews of Customer Confidential
This is a great resource for anyone interested in customer focused service delivery.
Dick Richards. Aka big dick via Apple Podcasts · United States of America · 07/17/15
Great insights from the pros about NPS, customer experience and loyalty.
BostonMarketer via Apple Podcasts · United States of America · 06/15/15
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
See hourly chart positions and more than 30 days of history.
Get Chartable Analytics »