Excellent listening for CX and loyalty
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“Great podcast. Love the interviews and different perspectives on loyalty.”
Lp3341 via Apple Podcasts ·
United States of America ·
02/16/17
More reviews of Customer Confidential
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“Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.”
Mark Mark feedback via Apple Podcasts ·
Ireland ·
09/10/15
“Dit is uitgegroeid tot een van mijn favoriete Podcast. De host interviewed legendarische bedrijven over hun klantbeleving. Heel veel inspiratie en concreet toepasbare tips! Een aanrader.”
SPBrouwer via Apple Podcasts ·
Netherlands ·
11/13/15
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“Contemporary practices with great contributors”
4006david via Apple Podcasts ·
Australia ·
04/26/20
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