Excellent listening for CX and loyalty
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“Great podcast. Love the interviews and different perspectives on loyalty.”
Lp3341 via Apple Podcasts ·
United States of America ·
02/16/17
More reviews of Customer Confidential
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“The podcast covers a broad range of valuable NPS topics. Highly recommended”
Loyalty fan via Apple Podcasts ·
United States of America ·
06/12/15
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“Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.”
Mark Mark feedback via Apple Podcasts ·
Ireland ·
09/10/15
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