Gave Podcast met verhalen uit de praktijk
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“Dit is uitgegroeid tot een van mijn favoriete Podcast. De host interviewed legendarische bedrijven over hun klantbeleving. Heel veel inspiratie en concreet toepasbare tips! Een aanrader.”
SPBrouwer via Apple Podcasts ·
Netherlands ·
11/13/15
More reviews of Customer Confidential
“The podcast features some of the leaders and best minds in customer loyalty, sharing their secret sauces.
It's a fun and easy listen, and is in my top 3 podcasts along with NPR Money and Startup.
I learn more about loyalty from the podcast than reading most books. 'Secrets' and 'insights'...”Read full review »
Customer experience fanatic via Apple Podcasts ·
United States of America ·
08/05/15
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“Episode after episode Rob manages to deliver fantastic insight and value. The show provides a great balance of new and fresh thinking through the eyes and rigor of the NPS system with Rob adding his perspective. For anyone working in the CX space this is an essential resource.”
Mark Mark feedback via Apple Podcasts ·
Ireland ·
09/10/15
“Rob and his incredibly knowledgeable guests consistently deliver nothing but value in each and every episode. Packed with all the essentials that make a CS/CX show fabulous — insightful trends, tips, and assets for success in this field. Plus, they bring an authenticity and insight you won’t find...”Read full review »
Linda__Lee_ via Apple Podcasts ·
Philippines ·
05/30/24
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